Night Manager

2 settimane fa

Napoli, Italia Jumeirah Capri Palace A tempo pieno

An opportunity has arisen for a Night Manager to join the summer season 2026 of Jumeirah Capri Palace. The main duties and responsibilities of this role are:Be fully aware of and able to handle emergency procedures as defined in the Emergency Evacuation Operations Plan. Mediate with the Night Auditor to balance the day's revenues, ensure accurate entry of rate codes, discounts, and other financial details in Opera, and print necessary back-up reports before the system closes for the day. Handle visitors professionally during the night shift in coordination with security, ensuring the privacy and security of all guests. Record major incidents and important information in the Duty Manager’s logbook and ensure the timely and correct completion of the CID report. Check updated registration cards for completeness and sufficient payment guarantees and ensure proper handling of guest traces and visitor IDs. Ensure Guest Services Executives are punctual, well-groomed, and provide a high level of service, including meeting and escorting VIP guests. Handle booking out guests in case of overbooking and arrange emergency visas for guests when necessary. Ensure the Resort’s credit policy is followed, conduct Credit Check Reports, and sign off on Rebates and Paid-Outs with proper justification.Adhere to and promote Jumeirah International’s Guiding Principles and Hallmarks, setting an example for colleagues. vetrinabakeca

  • Night Manager

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