EMEA Business Processes Senior Consultant

3 settimane fa

Milano, Lombardia, Italia SAP A tempo pieno

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

This position can be covered in any Country within EMEA . Relocation is not available.

We are looking for passionate and highly skilled technology and business enthusiasts and experts with a minimum of 5+ years of experience within the Human Capital Management domain and with experience implementing SAP SuccessFactors (Cloud), who want to further develop their skills as a (senior) consultant and a trusted advisor for one of the world's most valuable brands.

In the role as a Business Processes Consultant, you will deliver high impact HCM services through the full customer life cycle. You will be the main customer point of contact and you will lead a group of consultants during execution of projects and engagements.

If you are curious, capable of planning your own agenda and career, not afraid to implement the latest technology, get energized from making customers enthusiastic about solutions, like to work with global companies and willing to work hard in and with a team of passionate and experienced individuals, then this sounds like a job for you.

Purpose and Objectives

SAP SuccessFactors HCM Services Delivery in EMEA/MEE , our services organization, has the Global Customer Services & Delivery (CS&D) and the Global Adoption Service Center (ASC) as its parent organizations within SAP Services. We are supporting our customers in their digital transformation and especially in their HR Transformation Journey. We sustain the adoption of SAP SuccessFactors HCM software and ensure that our customers can successfully plan, implement, integrate, and operate their software, including continuous improvement, quality management, problem solving and knowledge transfer.

Expectation and Tasks

Your role involves, but is not limited to, delivery of business and technology advisory services within customer engagements. You are a good problem solver, a creative and innovative thinker and an excellent team player with the ability to communicate effectively in an international environment. As per the business needs, which might vary, you will conduct the following tasks:

  • Support in the preparation, conception, realization and Go Live of customer implementation projects
  • Plan, run and manage design workshops/meetings with customers
  • Analyze business processes, including root cause analysis and technical performance optimization
  • Work together with a group of consultants, including Near Shore and Off Shore consultants on projects
  • Organize yourself in a remote working style
  • Travel to customers and SAP meetings as requested

Expected Skills

  • Expectation of minimum 5+ years of experience within the HCM domain.
  • Knowledge of SAP SuccessFactors Time Management and Onboarding modules. The knowledge of any other module is an advantage.
  • Certified and experienced in implementing SuccessFactors Employee Central.
  • Successful completion of Bachelor's or Master's degree OR relevant knowledge and experience gained in another way.
  • Proven project experience of implementation of Core HR Processes in a role of Lead Consultant.
  • Technology oriented possessing an aptitude for rapidly learning complex software applications.
  • Great communicator, organized, and quick at learning and understanding new technology skills with an aptitude and passion for working with people.
  • Self-starter with strong interpersonal skills who is eager to always learn.
  • Ability to drill down into technical issues and solve complex and detailed problems.
  • Ability to deliver clear, concise presentations and present complex information in a clear and precise manner.
  • Strong stakeholder management and influencing skills.
  • Willingness and ability to travel to customers and work abroad.
  • Knowledge and implementation experience of other SAP HCM products, such as Fieldglass, Work Zone or Sales Performance Management, will be seen as an advantage.

Additional information

  • Language skills: English language fluency mandatory. Additional language is an advantage.
  • Remote working: Hybrid model - travels to customers/home or office/home.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team:

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 411353 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

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