Contract Administrator

På ABB hjälper vi industrier att bli snabbare, mer resurseffektiva och hållbara. Här är framsteg en självklarhet - för dig, ditt team och hela världen. Som global marknadsledare ger vi dig rätt förutsättningar för att lyckas med det. Det kommer inte alltid att vara enkelt - utveckling kräver mod och styrka. På ABB är du aldrig ensam. Run what runs the world.Denna position rapporterar till:Sales Support Manager - Customer SupportYour role and responsibilitiesWe are looking for a Contract Specialist, who will join our Operation Team to deal with management of the orders.The work model for the role is: #Li-HybridIn this role, you’ll help run what runs the world by taking on meaningful work that drives real impact, as you will be accountable for:Managing the end-to-end of customer orders, guaranteeing appropriate solutions for their requests, in coordination with internal/external teams (e.g., ABB product manufacturing, service repair center, planning, supply chain, sales, quotation team, accounting dept., etc.)First point of contact with customers during order execution to ensure the resolution of customer issues by coordinating with internal/external teams (e.g. Sales, Operations, Supply Chain Management, etc.), always with a proactive approachKeeping continuous monitoring of all managed orders, during execution phase, since order registration in SAP to payment collection, to identify and manage any possible issue in advanceMonthly focus on proper deployment of backlog with focus on revenues forecast, built with all relevant and updated informationProviding the correct and updated information to the local and global management, tracking the monthly financial performance against the targetWorking closely with service team and repair center to guarantee the issue resolution on timeApplying ABB processes to prepare administrative documentations (invoicing, order confirmations, etc.) and engage with other team members in continuous improvement of processes and procedures to maximize efficiency and effectiveness.Qualifications for the role (Mandatory)You have a degree in Economics or similar fieldsYou are at ease communicating in English and ItalianYou have a very good knowledge of MS Office (Excel in particular)SAP knowledge is a plusYou are a team player, highly motivated and a proactive personAvailability to frequent daily travel to our factory on Como lakeBenefitsCompetitive compensation: Attractive salary packages and performance bonuses.Corporate welfare: Access to a wide range of services and personal well-being support.Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.Employee Support: free services like psychological help, wellness coaching, and emotional support for employees and their families.Parental Leave: at least 12 weeks of fully paid leave for primary caregivers and 4 weeks for secondary caregivers, promoting DEI values.Meal allowance: Access to canteen or ticket restaurant is provided to support daily lunch expenses.More about usThe Business line Force Measurement, inside the Process Automation business area, provides innovative and reliable solutions and services for use across the metals, paper and battery industries. Using state-of-the‑art technology, our solutions make it possible for our customers production output to accurately match the most varying and demanding requirements. Understanding that measurements can be sensed accurately, reliably and repeatedly on a continuous basis is at the heart of ABB's technology.Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.Run What Runs the World.#ABBCareers #RunwithABBVi värdesätter människor med olika bakgrund. Kan det här vara ditt nästa steg? Ansök idag eller besök för att läsa mer om oss och se hur vår teknologi påverkar världen.#J-18808-Ljbffr