BMC Helix Process
2 settimane fa
Müller's Solutions, a forward-thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business processes, Müller's Solutions provides organizations with the tools and expertise needed to achieve operational excellence and improved service delivery across various sectors. In this role, you will focus on analyzing, designing, and implementing workflows and processes within the BMC Helix ITSM platform. Your expertise will enhance the functionality and user experience of our IT service management tools, ensuring effective alignment with business objectives and industry best practices. Key Responsibilities Analyze existing processes and workflows within the BMC Helix ITSM platform to identify opportunities for improvement and optimization. Design and implement efficient workflows that streamline IT service management processes, enhancing overall productivity and service quality. Collaborate with stakeholders to gather requirements and ensure that solutions align with organizational needs and objectives. Conduct training sessions and develop comprehensive documentation to support users in effectively leveraging workflow tools. Monitor and evaluate the performance of implemented workflows, making adjustments and enhancements as necessary. Stay updated with the latest industry trends, technologies, and best practices related to ITSM and workflow management. Bachelor's degree in Computer Science, Information Systems, or a related field. 3-5 years of experience in IT service management, specifically with BMC Helix or similar ITSM platforms. Strong understanding of workflow design, process mapping, and optimization techniques. Proficient in analyzing business requirements and translating them into technical specifications. Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders. Proven problem-solving skills and a proactive approach to identifying and resolving issues. Ability to work collaboratively in a remote, fast-paced, team-oriented environment. Certifications in ITIL or other ITSM methodologies are a plus. #J-18808-Ljbffr
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BMC Helix Administrator
3 giorni fa
WorkFromHome, Italia Müller`s Solutions A tempo pienoAs a BMC Helix Administrator (Remote) at Müller’s Solutions, you will play a vital role in maintaining and optimizing our BMC Helix environments. This remote position requires extensive knowledge of the BMC Helix platform, where you will be responsible for administering system configurations, managing user access, and ensuring high availability of our...
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BMC Helix Consultant
1 settimana fa
WorkFromHome, Italia Müller's Solutions A tempo pienoMüller's Solutions is actively seeking a talented BMC Helix Consultant / Solution Architect to join our remote team. In this pivotal role, you will harness your deep understanding of the BMC Helix platform to create, implement, and enhance solutions tailored to our clients' unique needs. You will collaborate closely with stakeholders to gather requirements,...
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BMC Helix Support
2 settimane fa
WorkFromHome, Italia Müller`s Solutions A tempo pienoMüller's Solutions is looking for an enthusiastic BMC Helix Support / Technical Support Analyst to join our remote team. In this vital role, you will deliver superior technical support to our clients using BMC Helix, assisting them with troubleshooting and resolving various technical challenges related to the software. This position requires a proactive...
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WorkFromHome, Italia Müller`s Solutions A tempo pienoA technology solutions company seeks a BMC Helix Administrator to maintain and optimize BMC Helix environments. This remote role involves administering system configurations, managing user access, and ensuring high availability of service management processes. The ideal candidate has a Bachelor’s degree in Computer Science, 3-5 years of experience with BMC...
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BMC Helix Process
1 settimana fa
WorkFromHome, Italia Müller's Solutions A tempo pienoBMC Helix Process & ITSM Analyst / Workflow Engineer (Remote) Müller's Solutions, a forward‑thinking technology consulting firm, is seeking a knowledgeable BMC Helix Process & ITSM Analyst / Workflow Engineer to join our dynamic team remotely. With a strong commitment to delivering exceptional IT service management solutions and optimizing business...
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Remote BMC Helix Integration
2 settimane fa
WorkFromHome, Italia Müller`S Solutions A tempo pienoA technology solutions provider is looking for a BMC Helix Integration / Automation Specialist to join their remote team. You will create and implement automation solutions using BMC Helix integration tools, enhancing operational efficiency and client satisfaction. The ideal candidate has a Bachelor’s degree in Computer Science, over 3 years of relevant...
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Bmc Helix Integration
2 settimane fa
WorkFromHome, Italia Müller`S Solutions A tempo pienoMüller's Solutions is looking for a talented BMC Helix Integration / Automation Specialist to join our dynamic team remotely. In this pivotal role, you will be tasked with creating and implementing automation solutions using BMC Helix integration tools. Your contributions will be essential in streamlining operations and enhancing client satisfaction through...
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Remote BMC Helix Automation
2 settimane fa
WorkFromHome, Italia Müller`s Solutions A tempo pienoA dynamic technology company is looking for a talented BMC Helix Integration / Automation Specialist to join their team remotely. The role involves creating and implementing automation solutions using BMC Helix. Required qualifications include a Bachelor's degree in Computer Science and 3+ years of experience in integration roles. Strong programming skills...
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Remote BMC Helix Support Analyst | Technical Troubleshooter
2 settimane fa
WorkFromHome, Italia Müller`s Solutions A tempo pienoA technology services company is looking for a BMC Helix Support / Technical Support Analyst to join its remote team. The role involves providing first-level technical assistance, troubleshooting BMC Helix issues, and ensuring client satisfaction. Ideal candidates have a Bachelor's degree in Computer Science and at least 2 years of technical support...
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ITSM Specialist
1 settimana fa
WorkFromHome, Italia BaxEnergy A tempo pienoA leading tech firm in Italy is seeking an ITSM Specialist to drive IT Service Management solutions using BMC Helix. The role involves configuring and managing ITSM processes, collaborating with IT teams, and ensuring alignment with ITIL best practices. The ideal candidate has 2-3 years of experience in ITSM platforms, strong troubleshooting skills, and...
