Specialist, Field IT Support
5 giorni fa
What you will doAre you a skilled and service-oriented IT Supporter? Do you see yourself as part of a global organization, where you will troubleshoot and support end-users? Then read more about what Johnson Controls can offer youWe have an exciting opportunity for you to join us as our new IT Support Specialist. Johnson Controls is a global supplier of intelligent building and energy solutions with more than 100.000 employees worldwide – all dedicated to creating a more safe, comfortable and sustainable future.How you will do itProvide user support, replace computers and participate in projects with our local or global partnersProvide level 1.5 and level 2 end-user support, as well as handle our ticket queue in collaboration with our Virtual TechHut support group and IT colleaguesReceive user contact by various methods – from ServiceNow live agent chat to phone calls and walk-upsCreate and resolve incident and service requests, report errors and troubleshoot with next level IT teams or third-party partnersSolve problems in Windows and applications as well as more administrative tasksHands-on hardware troubleshootingManage End-of-Lease computers through their lifecycleAssist vendors and be responsible for projects such as replacing computers, switches, or printersWhat we look forRequiredExperience as IT Support Specialist or from a similar role for 3 years and moreMotivated by providing excellent user support and ability to communicate / collaborate with the users, team members and the wider organization from a distanceYou approach your work in a structured manner enabling you to prioritize and execute your tasksFluency in both English and Slovak language, speaking and writingPreferredExperience with MS Windows, O365, SCCM and Intune.Basic knowledge of LAN / WAN, switches, printers.A strong problem solver with a proactive mindset to follow-up on tasks, and the ability to quickly grasp new processes and systems.Valid driver’s license.Who we areAt Johnson Controls, we’re crafting the future to build a world that’s safe, comfortable and balanced. Our distributed team builds innovative, coordinated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an ambitious mind-set and teamwork across boundaries.We believe that diversity and inclusion matter and make a difference. By embracing the true value of diversity and inclusion, getting comfortable with having crucial conversations, and valuing different perspectives, we will be one of the most desirable places to work.#J-18808-Ljbffr
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Specialist, Field IT Support
4 giorni fa
cinisello balsamo, Italia Johnson Controls A tempo pienoWhat you will doAre you a skilled and service-oriented IT Supporter? Do you see yourself as part of a global organization, where you will troubleshoot and support end-users? Then read more about what Johnson Controls can offer you!We have an exciting opportunity for you to join us as our new IT Support Specialist. Johnson Controls is a global supplier of...
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Specialist, Field IT Support
2 settimane fa
Cinisello Balsamo, Italia Johnson Controls A tempo pienoWhat you will do Are you a skilled and service-oriented IT Supporter? Do you see yourself as part of a global organization, where you will troubleshoot and support end-users? Then read more about what Johnson Controls can offer you! We have an exciting opportunity for you to join us as our new IT Support Specialist. Johnson Controls is a global supplier of...
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IT Support Specialist | End-User
2 settimane fa
Cinisello Balsamo, Italia Johnson Controls A tempo pienoA global supplier of intelligent building solutions is seeking an IT Support Specialist in Cinisello Balsamo, Italy. You will provide user support, troubleshoot end-user issues, and manage end-of-lease computers. The ideal candidate has 3+ years in IT support, fluent in English and Slovak, and possesses strong problem-solving skills. Knowledge of MS Windows,...
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IT Support Specialist | End-User
5 giorni fa
cinisello balsamo, Italia Johnson Controls A tempo pienoA global supplier of intelligent building solutions is seeking an IT Support Specialist in Cinisello Balsamo, Italy. You will provide user support, troubleshoot end-user issues, and manage end-of-lease computers. The ideal candidate has 3+ years in IT support, fluent in English and Slovak, and possesses strong problem-solving skills. Knowledge of MS Windows,...
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IT Senior Support Manager
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cinisello balsamo, Italia Altro A tempo pienoAt Keywords, we are using our passion for games, technology, and media to create a global services platform for video games and beyond. Our aim is to become the “go-to” provider of technical services.We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content. In doing so, we...
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It Senior Support Manager
1 settimana fa
Cinisello Balsamo, Italia Keyword Studios A tempo pienoAt Keywords, we are using our passion for games, technology, and media to create a global services platform for video games and beyond.Our aim is to become the "go-to" provider of technical services.We enable leading content creators and publishers to leverage our expertise and capacity across the lifecycle of interactive content.In doing so, we empower our...
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Assistente Amministrazione Field Service
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Cinisello Balsamo, Italia Synergie Italia S.p.a. A tempo pienoAssistente Amministrazione Field Service Synergie Italia S.p.a.•Cinisello Balsamo, IT Descrizione dell’offerta di lavoro Synergie Italia agenzia per il lavoro, filiale di CORSICO cerca per azienda cliente una risorsa da inserire con il ruolo di Assistente Amministrazione Field Service che supporterà il Field Service Manager nella pianificazione e nel...
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Assistente Amministrazione Field Service
2 settimane fa
Cinisello Balsamo, Italia Synergie Italia S.p.a. A tempo pienoAssistente Amministrazione Field Service Synergie Italia S.p.a.•Cinisello Balsamo, IT Descrizione dell’offerta di lavoro Synergie Italia agenzia per il lavoro, filiale di CORSICO cerca per azienda cliente una risorsa da inserire con il ruolo di Assistente Amministrazione Field Service che supporterà il Field Service Manager nella pianificazione e nel...
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IT SPECIALIST
3 settimane fa
cinisello balsamo, Italia Altro A tempo pienoIl nostro cliente è una realtà di leader del settore dell’aftermarket automotive. Per la sede di Segrate, stiamo cercando la figura diIT SPECIALISTLa risorsa ideale sarà inserita in un team innovativo e dinamico, dove ricoprirà un ruolo duplice : da un lato fornirà supporto sistemistico alle infrastrutture IT aziendali, dall’altro collaborerà...
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Global IT Support Lead: 24/7 Automation Focus
3 settimane fa
cinisello balsamo, Italia Altro A tempo pienoA leading company in the gaming industry is seeking an IT Support Manager to oversee first and second line support globally. The successful candidate will be responsible for delivering excellent IT services while managing a local support team and ensuring compliance with IT standards. This role offers the opportunity to make a significant impact in a dynamic...