Technical Support Engineer
2 settimane fa
Selling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third‑party sellers. Our team's vision is to offer next generation systems that enable Amazon and third‑party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate and scale their Amazon businesses.We develop and operate distributed systems at unprecedented scale to deploy highly configurable product integration workflows. These workflows enable Solution Providers to create, list, and market their offerings while helping Sellers discover, learn about, and consume third‑party solutions.You will be a member of a world‑class software development team of Software Dev Engineers and Support Engineers who build tools and solutions that help Solution Providers, Amazon Selling Partners (Vendors, Sellers and Brands) and Internal Stakeholders to scale through technology while retaining customer trust, providing access to quality solutions, vetting qualification through automated evaluation workflows and communications. The team develops, maintains, and scales distributed systems and experiences to support our growing customer base in a fast‑paced and collaborative environment.As a Technical Support Engineer, you will seek resolutions to problems and mitigate risks, always ensuring a Customer Obsessed experience. You will own scaling our systems, eliminating root causes for reported issues, proactively testing and eliminating issues, and building tooling to identify and resolve customer‑facing issues. You will contribute to key metrics measuring the health of our systems through reduced volume of reported issues and faster resolution times.Key job responsibilitiesDevelop tools, applications, code improvements and scripts to resolve operational burden.Interface with product, operations and technical teams to understand customer‑facing systems and determine best path to reduce customer pain points.Drive tools and configuration management for software product releases and successful deployments.Provide engineering support for incoming tickets, including extensive troubleshooting and debugging across multiple product lines.Troubleshoot issues related to the platform services, UI feature/functionality and content for various products.Support software deployments in staging and production environments.Basic Qualifications2+ years of software development, or 2+ years of technical support experienceExperience scripting in modern programming languagesExperience troubleshooting and debugging technical systemsPreferred QualificationsKnowledge of web services, distributed systems, and web application developmentExperience troubleshooting & maintaining hardware & software RAIDExperience with REST web services, XML, JSONOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr
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Technical Support Engineer
2 settimane fa
Pisa, Italia Amazon A tempo pienoSelling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third‑party sellers. Our team's vision is to offer next generation systems that enable Amazon and third‑party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate...
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Technical Support Engineer
2 settimane fa
Pisa, Italia Amazon A tempo pienoSelling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third-party sellers.Our team's vision is to offer next generation systems that enable Amazon and third-party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate and...
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Technical Support Engineer...
1 settimana fa
Pisa, Italia Amazon A tempo pienoSelling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third-party sellers.Our team's vision is to offer next generation systems that enable Amazon and third-party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate and...
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Technical Support Engineer
2 settimane fa
Pisa, Italia Amazon A tempo pienoSelling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third‑party sellers. Our team's vision is to offer next generation systems that enable Amazon and third‑party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate...
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Technical Support Engineer
2 settimane fa
Pisa, Italia Amazon A tempo pienoSelling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third‑party sellers. Our team's vision is to offer next generation systems that enable Amazon and third‑party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate...
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Technical Support Engineer
2 settimane fa
Pisa, Italia Amazon A tempo pienoSelling on Amazon is one of the fastest growing businesses at Amazon.com, with more than 50% of all items currently sold originating from third‑party sellers. Our team's vision is to offer next generation systems that enable Amazon and third‑party solutions providers to innovate rapidly for millions of Selling Partners worldwide, helping them automate...
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Technical Support Engineer – Scale, Automation
2 settimane fa
Pisa, Italia Amazon A tempo pienoA leading e-commerce platform in Pisa, Italy is seeking a Technical Support Engineer to join their software development team. The role involves developing tools, interfacing with other teams to address customer pain points, and providing engineering support for various product lines. Candidates should have at least 2 years of experience in software...
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Technical Support Engineer – Scale, Automation
2 settimane fa
Pisa, Italia Amazon A tempo pienoA leading e-commerce platform in Pisa, Italy is seeking a Technical Support Engineer to join their software development team. The role involves developing tools, interfacing with other teams to address customer pain points, and providing engineering support for various product lines. Candidates should have at least 2 years of experience in software...
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Support Engineer
7 giorni fa
Pisa, Italia Amazon A tempo pienoOverview Are you passionate about using your technical problem-solving skills to enhance operational processes through automation and innovation? We are seeking a talented Support Engineer to join the Trustworthy Shopping Experience (TSE); TOPS Tech Team, where you will design, develop, test, and continuously improve high-quality self-service software...
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Support Engineer
6 giorni fa
Pisa, Italia Amazon A tempo pienoOverviewAre you passionate about using your technical problem-solving skills to enhance operational processes through automation and innovation?We are seeking a talented Support Engineer to join the Trustworthy Shopping Experience (TSE); TOPS Tech Team, where you will design, develop, test, and continuously improve high-quality self-service software products...
