Spa manager

22 ore fa

anacapri, campania, Italia Bachecalavoro Tempo pieno

Luogo di lavoro: Anacapri

AnexcitingopportunityhasarisenforaSpaManager tojoinJumeirahCapriPalaceforthesummerseason2027.

Themaindutiesandresponsibilitiesinclude:

  • Managedailyspaoperations,ensurefacilitiesoperateaccordingtostandards,shiftsarearrangedefficiently,andguestadministrationisaccurate.
  • EnsuretheguestexperiencealignswithJumeirah'sluxurystandards,overseeingsafetymeasures,andmaintainingguestconfidentiality.
  • ActastheprimarycontactforDignitaries,VIP,andVVIPguests,coordinatingtheirspaexperienceandensuringexceptionalhospitality.
  • Handleguestinteractionswithprofessionalism,accommodatingspecialrequests,addressingconcernspromptly,andensuringguestsatisfaction.
  • Contributestrategiesforenhancingspa,fitness,andmembershipofferings,developprofessionalandretailproductprograms,andactivelypromotemembershipsales.
  • Implementandmonitorup-sellingstrategiestomaximizeoperationalrevenuefromspaandwellnessprograms.
  • Ensurecompliancewithlegislationgoverningspaoperations,maintaininghighstandardsofservicewhileadheringtoregulations.
  • Managespastaffschedules,completepayrollrecords,conducttraining,coaching,andmentoringsessions,andensurecolleaguefilesareupdated.
  • Controlinventory,storage,anddepartmentalassets,conductinventories,andensurepropermanagementofoperationalcosts.
  • Holdregulardepartmentalmeetings,keepallinformationmaterialsandtrainingmaterialsuptodate,liaisewithmaintenanceforfacilityissues,andmanagespa-relatedpurchaseordersandexpenses.
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