Senior Program Manager, Operations Strategy

Who are we?

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are now looking for a Senior Program Manager Operations Strategy to join our team in Milano, Italy

Milano, Italy

The Senior Program Manager Operations Strategy is responsible for planning, directing, and coordinating the execution of Vertiv's 3-year Global Operations Strategic Roadmap and the portfolio of cross-functional strategic initiatives that drive operational excellence across all regions. This role serves as the central program management authority for strategy deployment, ensuring breakthrough objectives cascade effectively from the X-Matrix through regional and functional execution, with rigorous governance, milestone tracking, and cross-regional alignment.

Job Description

Who are we?

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We are now looking for a Senior Program Manager Operations Strategy to join our team in Milano, Italy. The Senior Program Manager Operations Strategy is responsible for planning, directing, and coordinating the execution of Vertiv's 3-year Global Operations Strategic Roadmap and the portfolio of cross-functional strategic initiatives that drive operational excellence across all regions. This role serves as the central program management authority for strategy deployment, ensuring breakthrough objectives cascade effectively from the X-Matrix through regional and functional execution, with rigorous governance, milestone tracking, and cross-regional alignment. Reporting to the VP, Operations Strategic Planning & Governance, this individual owns the end-to-end program lifecycle for strategic operations initiatives, from strategy formulation support through execution coordination and benefits realization, ensuring alignment with Vertiv's five strategic priorities: Customer Focus, Operational Excellence, High Performance Culture, Innovation, and Financial Strength. This role works in close partnership with the VOS organization to ensure that Lean methodology, strategy deployment (Hoshin Kanri), and continuous improvement are embedded in how strategic initiatives are planned, executed, and sustained.

Key Responsibilities

• Strategic Initiatives Portfolio Management
• Drive the program management of Vertiv's 3-5 year Global Operations Roadmap, ensuring all strategic initiatives progress on schedule, within budget, and deliver targeted outcomes.
• Manage the full strategic initiative portfolio maintaining visibility across all active programs via standardized tracking, milestone management, risk registers, and executive reporting
• Coordinate the execution of Breakthrough Objectives across all strategic pillars.
• Support the annual strategy deployment cycle supporting X-Matrix development, Hoshin Kanri cascading from global to regional to site level, and quarterly business review (QBR) updates for Operations
• Provide project planning, milestone management, scope management, resource forecasting, financial management, and change management across the strategic initiative portfolio
• Develop and continually improve the quality of information to help guide future strategic decisions, including external benchmarking, industry best practice identification, and adoption plans
• Interface with key stakeholders on program status, constraint resolution, and strategic decision support
• Cross-Regional & Cross-Functional Program Alignment
• Serve as the central coordination point ensuring strategic initiatives are aligned and synchronized across all five operating regions (Americas, EMEA, Greater China, India, Asia) and all global functions
• Drive standardization of program management practices globally; ensuring consistent governance cadences, reporting formats, milestone definitions, and escalation protocols across regions
• Coordinate cross-functional teams within the matrixed organization toward common strategic objectives
• Facilitate effective communication among regional operations