Global Head of CRM

2 giorni fa

Lombardia, Italia CALZATURIFICIO STEPHEN S.R.L. Tempo pieno 80.000 € - 85.000 € Contratto

CALZATURIFICIO STEPHEN S.R.L. is seeking a Head of CRM & Customer Strategy to define and lead the global customer strategy across Luxury fashion retail.

You will drive acquisition, engagement, retention and loyalty across channels, translating insights into actions to ensure a consistent customer journey. Reporting to the Global Retail Excellence Director, this role oversees Customer Insights, Digital CRM Campaigns, Customer Engagement and Client Service, working with Global and Regional teams