Field service specialist

2 giorni fa

Milano, Lombardia, Italia Salesforce, Inc. Tempo pieno 118.000 € - 144.000 € Contratto

Key responsibilities

  • demonstrate deep familiarity with scheduling, mobile asset management and integration technologies.
  • understand market landscape, competition and technical architecture to position salesforce field service.
  • provide actionable technical recommendations and drive usage at scale.
  • lead technical design sessions, documenting workflows and architectures aligned with client objectives.
  • develop customer champions and establish technical credibility through discovery calls.
  • present executive‑level product demonstrations to c‑suite and vp stakeholders.
  • translate business requirements into solution architectures and roadmaps leveraging field service assets and mobile capabilities.
  • manage technical due‑diligence and risk assessment for complex mobile and scheduling deployments.

Required qualifications

  • minimum 7 years of experience in enterprise software pre‑sales, solution consulting or technical architecture, focusing on field service, asset management or mobile workforce solutions.
  • bachelor’s degree in computer science, engineering, information systems, business or equivalent practical experience.
  • deep expertise in salesforce field service (fsl) including scheduling optimization, mobile capabilities and asset management configuration.
  • proven ability to design and present end‑to‑end solutions for large‑scale enterprise deployments.
  • strong executive presence and experience delivering product demos to senior stakeholders.
  • experience managing technical due‑diligence and risk assessment in complex deal cycles.
  • familiarity with integration technologies (apis, middleware, iot).

Preferred qualifications

  • salesforce certifications (e.g., field service consultant, application architect, system architect).
  • background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications).
  • experience working with customer success, professional services or consulting teams.
  • knowledge of agentforce ai‑driven scheduling or agentic workflow automation.
  • track record of developing customer champions and technical trust‑based relationships.

compensation & benefits

  • base salary €117,600 – €144,000 per year (italy).
  • incentive component tailored by grade level.
  • professional development resources.
  • ai‑driven productivity tools.

location: milan, italy.