Field service specialist
2 giorni fa
Milano, Lombardia, Italia
Salesforce, Inc.
Tempo pieno
118.000 € - 144.000 € Contratto
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Key responsibilities
- demonstrate deep familiarity with scheduling, mobile asset management and integration technologies.
- understand market landscape, competition and technical architecture to position salesforce field service.
- provide actionable technical recommendations and drive usage at scale.
- lead technical design sessions, documenting workflows and architectures aligned with client objectives.
- develop customer champions and establish technical credibility through discovery calls.
- present executive‑level product demonstrations to c‑suite and vp stakeholders.
- translate business requirements into solution architectures and roadmaps leveraging field service assets and mobile capabilities.
- manage technical due‑diligence and risk assessment for complex mobile and scheduling deployments.
Required qualifications
- minimum 7 years of experience in enterprise software pre‑sales, solution consulting or technical architecture, focusing on field service, asset management or mobile workforce solutions.
- bachelor’s degree in computer science, engineering, information systems, business or equivalent practical experience.
- deep expertise in salesforce field service (fsl) including scheduling optimization, mobile capabilities and asset management configuration.
- proven ability to design and present end‑to‑end solutions for large‑scale enterprise deployments.
- strong executive presence and experience delivering product demos to senior stakeholders.
- experience managing technical due‑diligence and risk assessment in complex deal cycles.
- familiarity with integration technologies (apis, middleware, iot).
Preferred qualifications
- salesforce certifications (e.g., field service consultant, application architect, system architect).
- background in industries with heavy field service operations (utilities, manufacturing, healthcare, telecommunications).
- experience working with customer success, professional services or consulting teams.
- knowledge of agentforce ai‑driven scheduling or agentic workflow automation.
- track record of developing customer champions and technical trust‑based relationships.
compensation & benefits
- base salary €117,600 – €144,000 per year (italy).
- incentive component tailored by grade level.
- professional development resources.
- ai‑driven productivity tools.
location: milan, italy.