It Business Analyst

1 giorno fa

Monza, Lombardia, Italia Byd Europe Tempo pieno 55.000 € - 70.000 € Contratto

In this role, you bridge business needs and technology within BYD’s Milan office, driving improvements across CRM, ERP, and related systems. You work with cross-functional teams to translate requirements into practical solutions, lead UAT, and support deployment and ongoing system administration. Your work accelerates data-driven decisions and process optimization in a global, fast-growing EV and new energy environment. This is a chance to shape how business processes scale in a mission-driven, international company.

  • international work environment
  • career growth and development
  • opportunities in electric vehicles
  • competitive salary and benefits
  • Partner with stakeholders to map processes, pain points, and requirements within the assigned domain
  • Gather, analyze, document, and align business needs with system capabilities
  • Collaborate with Product, Engineering, and business teams to design and implement solutions
  • Validate solutions against requirements, operations, and user expectations
  • Lead User Acceptance Testing (UAT) and coordinate validation activities for deployment
  • Analyze data to identify trends, root causes, and automation opportunities
  • Create and maintain process documentation, manuals, and training materials
  • Provide functional support, training, and ongoing administration for key business applications
  • Manage and support CRM, digital marketing platforms, dealer systems, API integrations, and related apps
  • 3–7 years as a Business Systems Analyst or similar role
  • Strong understanding of CRM, ERP, WMS, customer service, supply chain, or related systems
  • Excellent communication, stakeholder management, and documentation skills
  • Strong analytical and problem-solving abilities and capacity to drive improvement
  • Proficiency in SQL for data analysis, troubleshooting, reporting, and validation
  • Experience with data visualization tools such as Power BI, Tableau, Looker or similar
  • Familiarity with APIs, integrations, data models, and enterprise architectures
  • Basic Python scripting for data analysis and automation is a plus
  • English fluency and local language; Chinese is advantageous
  • Experience in automotive industry is preferred
  • communication
  • documentation
  • CRM
  • ERP
  • WMS