Roma _ Client Advisor
2 giorni fa
Spoleto, Umbria, Italia
Azienda Anonima
Tempo pieno
28.000 € - 38.000 € Contratto
Gratuito con email o Google
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Descrizione dell’offerta di lavoro
For our Boutique in Rome, we are looking for a full-time Client Advisor.
She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.
Per una comprensione completa di questa opportunità e dei requisiti per essere un candidato di successo, continui a leggere.
Key Responsibilities
- Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage
- Assist customers accordingly with selling ceremony
- Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Ensure the achievement of the Store goals, enhancing and developing the busi
ness
- Build and strengthen relationships with customers by developing CRM and Clienteling strategies
- Build strong team collaborations
- Contribute to maintain the visual display of the products in accordance with visual guidelines
- Help ensuring the products replenishment and physical inventory of merchandise
- Be confident with cashier procedures and after sales management
- Follow Company grooming, accordingly with the Company's standards and policies
Key Requirements
- Deep passion for fashion and luxury
- Experience in a similar role within fashion and luxury retail companies
- Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers' attitude
- Comfortable in client face activities and clienteling
- Ability to adapt to different customers
- Team-playing aptitude
- Strong communication skills
- Understanding of Retail
- KPIsDigital Ability
- Ability to work in a dynamic environment
- Fluent in English, a second language will be considered a plus