Facilities Manager

JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for a Facilities Manager for our Integrated Facility Management business line on our Amazon account dedicated team.
Role PurposeThe Facilities Manager (FM) is responsible for managing all aspects of facilities service as detailed in the scope of works section of the contract and will report to the Senior Facilities Manager or Regional FM. In this capacity, the role holder will be the person responsible for service delivery at specified locations, measured by contractual KPIs or SLAs. The role has functional accountability for an assigned sector of Client Sites, with responsibility for all aspects of client and tenant satisfaction.
The FM works directly with the local client to ensure thorough understanding of their objectives and the implementation of acceptable property-specific operating strategies that achieve required standards. Once developed, the FM oversees the implementation of all approved initiatives and programs by managing and coordinating the efforts of the FM team (including direct reports, service providers, contractors, and building employees) to achieve goals. The FM represents Jones Lang LaSalle in the local and regional business and real estate community to promote Jones Lang LaSalle's reputation and capabilities to prospective tenants and clients.
What this job involvesCommunication with Site Leadership team (Country Manager, HR, Finance Legal, IT etc.)Preparation and distribution of Quarterly/Annual Business Review (QBR/ABR) information to client's satisfactionProcurement of goods and services for client's buildings utilizing Jones Lang LaSalle sourcing teamsHold regular meetings with Landlord, ensuring that terms of lease are being provided to client (e.g. external maintenance, central plant management)Space evaluation and planning, updating of floor plans using client's architect partnersResponsibility for meeting KPIs and SLAs defined within the contractProject Management during built-out phases, liaising with architects/landlords, organizing work schedulesCoach and guide all project teams (sub-contractors, maintenance engineers and commissioning engineers) throughout full project lifecyclesSite Inspections (with other members of Facility Team): daily cleaning, heating, ventilation, air conditioning, landscaping (when present)Ensure that contracted resources deliver work to meet duration and quality targets, addressing and ensuring the correction of under-performance issuesEstablish and operate the information systems necessary for effective scheduling and recording of contract workProcessing and controlling of invoices and work orders, opening and monitoring budgets in the financial system (Oracle), preparing and updating forecastsOversee and follow up on all technical maintenance for installations (AC/heating/fire extinguishing system, electrical installations etc.)Negotiate, renegotiate and maintain contracts with vendors in alignment with the procurement teamPlanning and budgeting of internal fit out works and technical installationsPurchasing of furniture, organization of internal departmental office/space movesManage a team of receptionists and an Office Services Coordinator/Building Operations Coordinator, including allocating resource, delegating workload, ensuring adherence to best practices (roles not present on every site)General administration of department (holidays, training, performance reviews etc.)Guarantee safety standards in compliance with EHS policies and strategies by monitoring the following activities:Management of assets, systems and procedures according to local legislation (TU 81/08) in collaboration with the FMs, RSPP JLL and the reference account for all sites in the assigned countryPreparation and updating in agreement with the EHS manager of the safety documentation for the services provided both ordinary and extra works (DUVRI) and evacuation planCoordinate the recruitment campaign and training for the first aid and firefighting teamsCoordinate site evacuation drillsPoint of Contact for security/alarm respondingDeputise/provide cover for Office Services Coordinator/Building Operations Coordinator when appropriateAll additional duties commensurate to the level of the roleSounds like you? To apply you need to have:Ideally 6+ years of experience in Facilities Management role within a la