Italian Customer Service Representative

5 giorni fa

Messina, Sicilia, Italia Cross Border Talents Tempo pieno 28.000 € - 36.000 € Contratto

Italian Customer Service Representative - Relocate Abroad

Messina, Metropolitan City of Messina, Italy

Job Openings Italian Customer Service Representative - Relocate Abroad

About the job Italian Customer Service Representative - Relocate Abroad

Locations:Portugal, Greece and Bulgaria.

Work Model: On-site

About the Role:

We are hiring an Italian-speaking Customer Service Representative to support an international brand in Portugal, Greece or BulgariaWe are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities:

  • Provide high-quality customer service to Italian-speaking clients via phone, email, and chat.
  • Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
  • Escalate unresolved issues to appropriate internal departments when necessary.

Requirements:

  • Fluency in Italian and English.
  • Customer-focused with a positive, empathetic, and professional attitude.
  • Basic computer literacy and comfort with CRM systems or support tools.
  • Must be a valid EU citizen and willing to relocate abroad.

Benefits:

  • Competitive salary and performance bonuses.
  • Full relocation support for international candidates.
  • Meal and Transport Allowances.
  • Health Insurance.
  • Paid Leave Allowances.
  • Training and professional development opportunities.