Luxury Guest Experience Lead

Four Seasons Hotel Firenze seeks a passionate and service-driven Guest Experience Manager to lead the Guest Experience Team, creating personalized and memorable stays that reflect the Four Seasons luxury standard.This full-time maternity cover position (12 months minimum) requires leadership, a strong guest-centric approach, and collaboration across...

Un prestigioso hotel toscano è alla ricerca di un Housekeeping Manager per gestire le operazioni quotidiane del reparto e garantire un servizio di alta qualità. Il candidato ideale deve avere esperienza in strutture alberghiere di alto livello, ottime capacità organizzative e una buona attitudine al lavoro di squadra. Responsabilità includono la...

Target is hiring a Fulfillment Operations Team Leader to oversee daily operations, ensure accurate order fulfillment, and drive guest satisfaction. You will lead a team of hourly team members, coach staff, and coordinate workload planning to meet delivery and service standards. You will build a guest-centric culture, track performance metrics, and implement...

Della Calza SPA & Foresteria in Florence invites you to join our Front Office team as a Front Desk Agent. You will be the first contact for guests, delivering a warm, efficient, and personalized welcome, and you will manage check-in/out and reservations.The role requires a high school diploma or degree in tourism or languages, at least 1 year in hospitality,...

Starhotels in Florence, Italy, is seeking a Guest Service Agent to be the first point of contact for guests at our complex hotels in Florence. You will manage check-in/out, respond to inquiries, and ensure a smooth front desk operation.The role requires fluency in Italian and English, a hospitality mindset, and strong customer service skills. Offer includes...

Tiffany & Co. Firenze is seeking a Team Manager (Assistant Store Manager) to support the Store Manager in leading sales, operations and security teams, elevating the Tiffany store experience. This role mentors, coaches and acts as Guest Experience Manager to ensure unsurpassed client service. You will drive client development, lead a client-centric team,...

The Hoxton Florence is seeking an experienced front office leader to welcome guests with warmth and ensure they want to return. You will lead and develop a high-energy team, manage costs, and uphold hotel SOPs while forging strong relationships with housekeeping, maintenance and F&B.You’ll be fully conversant in health and safety, part of crisis and fire...

Auberge Collection in Florence, Italy, is seeking an experienced Assistant Bar Manager who will elevate service and ensure flawless execution of operations. The role involves supervising bar staff, providing excellent customer service, and maintaining high operational standards. The ideal candidate will have at least 2 years of relevant experience, strong...

Tiffany & Co. Florence is seeking a Team Manager (Assistant Store Manager) to support the Store Manager in leading the sales, operations and security teams.You will act as a Guest Experience Manager, mentor and coach, and build relationships with clients to elevate the Tiffany store experience. You will oversee the store in the Manager’s absence and drive...