AI-Driven Customer Excellence Intern
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Biogen, Inc. in Milan, Italy is offering an internship in Customer Excellence & Operations. The role focuses on innovation, omnichannel engagement, and AI-enabled digital health solutions.
You will work under a mentor to support digital evolution and AI adoption across multiple stakeholder groups, including patients, caregivers, and healthcare professionals. The internship emphasizes collaboration, content development for diverse channels, and measurement of impact through metrics and KPIs, with