Customer Service Specialist

2 settimane fa

Cernusco sul Naviglio, Lombardia, Italia MÜNZING Corporation A tempo pieno
Our Company

Since 1830, MÜNZING as a family business has stood for tradition and innovation, for sustainability and growth. We passionately develop and produce our high-quality additives for our customers. They are used as additives in many industries, e.g. in the paint and coatings industry, food industry, paper production or construction industry. MÜNZING is represented worldwide on 4 continents. Our employees live our motto: "Creating Additive Value".

Your Team

We produce products of the highest quality and offer our customers top-notch service around the purchase and use of our applications. To support our team at the Cernusco sul Naviglio location, we are therefore looking for a dedicated Customer Service Specialist who will be a reliable support for our B2B customers.

Your Tasks
  • You will be the first point of contact for our customers, warmly receiving their inquiries and assisting with quick problem resolution
  • For this purpose, you will be in close contact with various stakeholders in the company (Sales, Production, Logistics)
  • You will enter customer orders into the system and monitor their processing status
  • You will handle requests for product samples from potential and existing customers and ensure their timely dispatch
  • You will also take on other back-office activities, such as invoice verification or inventory management
Your Profile
  • You enjoy a diverse and varied range of tasks
  • You have at least 5 years of professional experience in Customer Service within the B2B sector (trade or industry preferred)
  • Even in stressful situations, you remain calm, solution-oriented, and customer-focused
  • You are interested in familiarizing yourself with our diverse product portfolio
  • Experience with CRM and ERP systems (preferably SAP)
  • You are a team player with excellent communication skills in Italian and English, and you take a proactive approach to your responsibilities
Your benefits
  • A long-term career perspective in a stable, successful, and values-driven family-owned business
  • Financial support for professional development
  • Opportunities to contribute your unique strengths and grow personally and professionally within the company

We look forward to receiving your application documents in English (CV and Cover Letter)

#J-18808-Ljbffr

  • Customer Service Specialist

    1 settimana fa

    Cernusco sul Naviglio, Lombardia, Italia Münzing Corporation A tempo pieno

    Since 1830, MÜNZING as a family business has stood for tradition and innovation, for sustainability and growth.We passionately develop and produce our high-quality additives for our customers.They are used as additives in many industries, e.g.in the paint and coatings industry, food industry, paper production or construction industry.MÜNZING is represented...

  • Customer Service Specialist

    4 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia MÜNZING Corporation A tempo pieno

    Our Company Since 1830, MÜNZING as a family business has stood for tradition and innovation, for sustainability and growth. We passionately develop and produce our high-quality additives for our customers. They are used as additives in many industries, e.g. in the paint and coatings industry, food industry, paper production or construction industry....

  • Customer Service Specialist

    1 settimana fa

    Cernusco sul Naviglio, Lombardia, Italia MÜNZING Corporation A tempo pieno

    Since 1830, MÜNZING as a family business has stood for tradition and innovation, for sustainability and growth. We passionately develop and produce our high-quality additives for our customers. They are used as additives in many industries, e.g. in the paint and coatings industry, food industry, paper production or construction industry. MÜNZING is...

  • Customer Service Specialist

    3 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia Worldline A tempo pieno

    At Worldline, our technology addresses persistent challenges of the payment world. We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies. If you are a highly-skilled **Customer Service Specialist**, then get ready to join our companyWe have many...

  • Customer Service Specialist

    4 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia Worldline A tempo pieno

    At Worldline, our technology addresses persistent challenges of the payment world.We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies.If you are a highly-skilled **Customer Service Specialist**, then get ready to join our companyWe have many...

  • Customer Service Procurement Specialist

    2 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia beBee Careers A tempo pieno

    Procurement Specialist for Direct Materials">This role involves strategic procurement of direct materials for customer service, including metal fabricated parts, electrical and electronic components, wires and cables, and mechanical components. The successful candidate will be responsible for supporting procurement activities and objectives within a factory...

  • Customer Service

    2 giorni fa

    Cernusco sul Naviglio, Lombardia, Italia Openjobmetis S.p.A. A tempo pieno

    Openjobmetis ricerca e seleziona la figura di **CUSTOMER SERVICE** per importante azienda chimica di Cernusco Sul Naviglio**Posizione**:CUSTOMER SERVICELa risorsa si occuperà di- inserimento ordini, gestione resi, gestione spedizioni;- Esperienza nel lavoro/ruolo specifico;- Buona conoscenza lingua inglese;- Buona conoscenza informatica;Saranno considerate...

  • Customer Service Representative

    1 settimana fa

    Cernusco sul Naviglio, Lombardia, Italia beBee Careers A tempo pieno

    Job Description:We are seeking a professional to provide exceptional customer service and solutions. The ideal candidate will possess strong verbal communication and customer service skills, as well as basic knowledge in the field of Customer Relations.The successful candidate will be responsible for resolving escalated case issues received via telephone and...

  • Customer Service Assistant

    2 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia Spot On Sp. z o.o A tempo pieno

    The Customer Service Representative (CSR)provides exemplary customer service and support to customers by being able toproactively navigate and diagnose customer needs and respond using a wide anddynamic base of information and resources.The CSR interfaces with customers andcoordinates with multiple business and functional partners to deliverexceptional...

  • Addetto/a Customer Service

    4 settimane fa

    Cernusco sul Naviglio, Lombardia, Italia Temporary S.p.A. A tempo pieno

    **Temporary SpA** - filiale Milano Monza, agenzia leader in Italia nel settore della selezione diPersonale ricerca per importante azienda cliente una figura di:**ADDETTO/A CUSTOMER SERVICE**La risorsa verrà inserita nel dipartimento di Customer Service al fine di potenziare il reparto.La risorsa si occuperà delle seguenti mansioni:- Inserimento ordini in...