Luxury Front Office Lead – Guest Experience
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Splendido, A Belmond Hotel, Portofino, seeks an Assistant Front Office Manager for the 2027 season. The ideal candidate has at least 2 years in luxury 5-star hotels and fluency in Italian and English, with leadership and guest-service excellence.
You will support the Front Desk Manager in daily operations, supervise reception staff, manage guest inquiries, and ensure seamless check-in/check-out while upholding Belmond’s high standards of genuine service.