Data Specialist, Italy

Position Overview

Due to Mindray’s success, we have an opportunity for a qualified operations expert to demonstrate innovation and skills as a

Location: Milan, Italy

Reporting to Operations Manager, Italy

Position Overview

Due to Mindray’s success, we have an opportunity for a qualified operations expert to demonstrate innovation and skills as a Data Specialist within our ultra-ambitious Italian team as we continue to disrupt the market We are looking for experienced Data Specialist, happy to develop, energized by a varied and fast-paced environment. In return you will work with industry-leading technology, backed up by stable double-digit growth, an awesome (and modest) manager, and a creative and disruptive working environment.

Your Responsibilities

DATA ANALYSIS AND REPORTING

• Collect, consolidate, and analyze commercial and operational information to provide sales reports and data that support decision-making by regional leaders, the management team, and the sales team.
• Prepare detailed reports that identify business risks, opportunities, variances, and trends, with clear organization and intuitive presentation.
• Analyze operational and commercial issues through comprehensive, structured reports.
• Prepare and support the delivery of periodic reports requested by management and HQ, ensuring accuracy, proper structure, and timely completion.
• Design, develop, and maintain executive dashboards using Business Intelligence (BI) tools, including marketing and tender dashboards to forecast sales trends and identify the main market players and prices in each region.
• Conduct specific analyses of markets, customers, products, tenders, and processes to generate data-driven recommendations that support strategic decision-making.

SALES AND OPPORTUNITY MANAGEMENT

• Manage and monitor the pipeline in corporate platforms (DMS/MSP), improving the visibility, coverage, and quality of registered opportunities to reduce timelines and the number of days overdue.
• Monitor and report operational KPIs to line managers, the GM, and HQ, ensuring the accuracy of the reported data.
• Coordinate, organize, and support periodic sales review meetings by preparing the required information, taking minutes, following up on agreed commitments, and communicating the results dynamically.
• Periodically analyze and report overdue, inactive, or inconsistent opportunities, driving corrective actions and continuous improvement with the sales teams.
• Promote the adoption and proper use of DMS/MSP by monitoring indicators, ensuring compliance with corporate standards, and providing direct support to users.
• Monitor business performance indicators, identifying risks, variances, and improvement opportunities that directly affect the achievement of objectives.
• Manage and maintain the regional sales review calendar, ensuring that sessions are conducted on schedule.

SALES PLANNING AND TARGET FOLLOW‑UP

• Support the GM and regional leaders in developing, analyzing, and monitoring annual, quarterly, and monthly commercial objectives.
• Participate in the definition, validation, and allocation of sales targets, providing analyses that ensure consistency and feasibility.
• Monitor progress toward achieving results against established objectives, providing management with timely alerts regarding potential risks or variances.
• Provide data-driven recommendations and analytical support for forecast preparation, strengthening commercial planning and execution.

TOOLS AND PLATFORM MANAGEMENT (MSP, BI, SAP, ETC.)

• Administer and provide daily maintenance and functional support for corporate sales and information analysis platforms (MSP, MDP, BI, SAP, and other regional CRM systems).
• Manage user requests, including profile creation, permission assignment, and access maintenance, ensuring that the platforms operate properly.
• Train the sales team in the use of tools, reports, and platforms, fostering an analytical mindset.
• Provide first-level support to users experiencing operational issues, coordinating and escalating technical incidents to HQ for resolution when necessary.
• Identify opportunities to improve digital tools and processes and participate in automation, digitization, and optimization projects to increase operational efficiency.

MASTER DATA MANAGEMENT AND INFORMATION QUALITY

• Ensure the integrity, accuracy, and timely updating of master data, including customer, distributor, installation, and commercial records, while promoting best practices.
• Regularly verify installation data and work closely with the technical service team to improve data quality.
• Lead and conduct periodic master data audits to driv