Incident Command Architect — 24/7 Tech Resilience
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TeamSystem in Milano seeks an experienced Incident Manager to design, implement and govern a robust Incident Management framework across our product portfolio. You will act as central orchestrator during critical events, ensuring availability and trust for our customers.
You will lead cross-functional responses with Technical Teams, Product Owners, DPO, Legal, Cybersecurity and Customer Success, drive post-mortems and blameless root-cause analyses, and translate incidents into actionable