Luxury Front Office Manager – Guest Experience Leader
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Collegio alla Querce, Auberge Collection in Florence seeks a Front Office Manager to lead the Front Office team and deliver exceptional guest experiences from pre-arrival to post-stay. The role focuses on maintaining luxury service standards, staff development and seamless inter-department collaboration.
The candidate will ensure a warm, personalized guest journey, manage VIPs and special requests, and drive guest satisfaction while supporting financial performance of the department.