Luxury Front Office Manager – Guest Experience Leader

2 giorni fa

Firenze, Toscana, Italia Collegio alla Querce, Auberge Collection Tempo pieno 60.000 € - 85.000 €/anno

Collegio alla Querce, Auberge Collection in Florence seeks a Front Office Manager to lead the Front Office team and deliver exceptional guest experiences from pre-arrival to post-stay. The role focuses on maintaining luxury service standards, staff development and seamless inter-department collaboration.

The candidate will ensure a warm, personalized guest journey, manage VIPs and special requests, and drive guest satisfaction while supporting financial performance of the department.