Director of Recreation

3 settimane fa

Napoli, Campania, Italia Four Seasons Hotels and Resorts A tempo pieno
About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
A rare gem on Florida's Gulf Coast of Southwest Florida, Naples Beach Club, a Four Seasons Resort, is an exclusive collection of 156 luxurious beachfront private residences and a 222-room hotel all within a 125-acre walkable coastal village in the heart of Old Naples. Honoring local heritage and artfully reimagined for modern-day elegance, the resort includes residents-only facilities and amenities, a luxury spa and state-of-the-art well-being/fitness center, exquisite and diverse fine dining outlets, outdoor pursuits to include a tennis center, and an 18-hole golf course, bowling and movie theater experiences, and an exclusive private club. The first of its kind, the Naples Beach Club, a Four Seasons Resort, is paradise found.

About the role:

**This role will not be onboarded until June 30th 2025**

The Director of Recreation will plan, organize, and oversee the activities of employees in the Hotel's Pool and Kids for All Seasons (KFAS) program, while coordinating services with the third-party Beach Service Company, while ensuring guest satisfaction.

What you will do:

  1. Be a part of the pre-opening team
  2. Train, evaluate, lead, motivate, and coach Pool & KFAS staff, manage daily activities and planning for Pool & KFAS, coordinate with third-party Beach Service Companies and ensure that established Four Seasons' cultural and core standards are met.
  3. Engage with guests daily; build rapport, recognize by name, acknowledge special occasions and manage special requests, concerns and complaints.
  4. Manage Cabana Program for the hotel to ensure a five-star Cabana guest experience.
  5. Manage and Coordinate Kids for All Seasons program. Drive creativity and innovation in Pool guest experience and product development.
  6. Assist with the service and preparation and ensure quality of food and beverage orders and amenities. Follow and maintain all local, state, and federal laws relating to alcohol service and consumption.
  7. Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
  8. Observe physical condition of facilities and equipment on a daily basis in the Pool & Beach and make recommendations for corrections and improvements as needed.
  9. Assist with the cleaning of operational areas and coordinate Cabana cleaning with Housekeeping.
What you bring:

  1. Pre-opening experience, project, and stakeholder management.
  2. One to two years' previous experience in a supervisory or assistant manager position in a luxury environment, F&B experience beneficial.
  3. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
  4. Requires ability to operate computer equipment and other food & beverage computer systems.
  5. Excellent personal presentation and interpersonal skills.
  6. College degree preferably in hotel/restaurant management, or equivalent experience.
  7. Requires working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures.
  8. Ability to read, write, and speak English.
  9. This position requires an applicant with a flexible schedule and the ability to work all shifts, weekends, and holidays. Day and evening shifts.
What we are offering you:

  1. Lucrative salary
  2. Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
  3. Time off plans starting on the day of hire
  4. An opportunity to be a part of a cohesive team in an inclusive work environment
  5. Complimentary and discounted hotel stays around the world
  6. Wellbeing and mental health initiatives and focused company
  7. Embracement and promotion of diversity in our workplace
  8. Complimentary employee meals and beverages
  9. Tuition reimbursement
Learn more about what it is like to work at Four Seasons - visit us:

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Visa Requirements

US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - EEOC Information
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