Upscale Front Desk Agent — Guest Experience Lead

Max Brown Missori, a stylish hotel in Milan, is seeking a Front Office Agent to be the welcoming face of the property. You will coordinate front desk activities, manage calls, reservations and guest services, and uphold upscale service standards. You'll respond to guest needs, analyze feedback, and help drive high ratings while delivering personalized...

Armani Hotel Milano, situato nel Quadrilatero della Moda di Milano, offre un'esperienza intima con 95 camere e suite disegnate dall'autore. Il ruolo di Front Office si propone di custodire la prima impressione, accogliere gli ospiti e coordinare attività con i vari reparti.Questo ruolo richiede esperienza in hotel di alto livello, competenze linguistiche in...

Starhotels invites you to join the Front Office team as a Guest Service Agent at Hotel Rosa Grand in Milan. You will be the first point of contact, creating memorable experiences during arrival, stay and departure.Responsibilities include greeting guests, handling check-in/check-out, managing messages and requests, and staying informed about hotel services...

Starhotels Ritz Milan is seeking a Guest Service Agent to be the welcoming face of the hotel. You will handle check-ins, assist guests with information, and coordinate with departments to ensure a seamless stay.Fluency in Italian and English is required, with additional languages a plus. The role emphasizes high-quality service, problem-solving, and a...

Bulgari Hotels & Resorts Milano is seeking a Front Desk Guest Services Associate to deliver outstanding service at the Milan front desk. You will manage check-ins/outs, PBX communications, and guest inquiries with a courteous, efficient approach.The role emphasizes accurate room inventory control and seamless coordination with all hotel departments. Ideal...

Join Meliá Hotels International in Milano as a Front Desk professional. You will check guests in and out, handle payments, register guests, and provide information on hotel services and locations. You will also upsell rooms and ensure guest satisfaction throughout their stay.The role requires availability for various shifts, fluency in English, and at least...

Starhotels is seeking a Guest Service Agent for the Front Office team at our Milan properties, StarhotelsEcho and Anderson. You will be the first contact for guests, handling check-in/check-out and delivering personalized service in English and Italian.Familiarity with Opera PMS and a passion for hospitality are essential. The role offers a structured...

Sonder is seeking Senior Front Desk Hospitality Agents for the Milano area. The role focuses on delivering exceptional guest service, guiding guests through a tech-enabled experience, and coordinating with on-site and remote teams to resolve issues promptly. The position requires strong hospitality experience, problem-solving skills, and the ability to work...

Join Meliá Hotels International in Milano as a Front Desk professional. You will manage check-ins/outs, handle guest payments, and provide information on hotel services.The role requires fluent English and about 1 year of experience in a hotel or resort, with shifts including mornings, evenings, nights, weekends, and holidays. The position follows level C2...