Global Logistics CX Specialist
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Maersk in Milan, Italy is seeking a Customer Experience professional to manage shipment processes for Import and Export, ensuring smooth execution and strict adherence to company procedures and regulatory requirements.
You will build strong relationships with customers, suppliers and colleagues around the globe, deliver proactive support, track shipments, notify deviations, and explore opportunities to upsell end-to-end services, while maintaining KPI-driven performance.