Director, Technology, D2

## Director, Technology, D2Postuler: Rome, Italie: Full time: Offre publiée aujourd'hui: JR121289DATE LIMITE DE CANDIDATURE8 November 2026-23:59-UTC+01:00 heure d’Europe centrale (Rome) *WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.*ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of extreme weather shocks.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok. WHY JOIN WFP?* WFP is a 2020 Nobel Peace Prize Laureate.
* WFP offers a highly inclusive, diverse, and multicultural working environment.
* WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
* A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
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We offer
an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). THE TECHNOLOGY DIVISION (TEC) Technology is at the heart of WFP's ability to directly deliver food assistance and services to over 115 million beneficiaries. Through digital technology and connectivity, WFP rapidly reaches and responds to the needs of some of the most vulnerable people and places affected by crisis. As the leading international humanitarian actor present in over 85 countries, WFP operates one of the world's most complex and challenging IT environments
- delivering reliable technology services from conflict zones to remote field locations, often in areas with limited infrastructure and high security risks. THE ROLE WFP seeks a Director of Technology Operations to ensure the reliability, security, and operational excellence of WFP's global technology infrastructure and services. This role is the operational backbone of WFP's digital capabilities
- keeping systems running, protecting data and assets, and enabling 17,000+ staff to work effectively regardless of location or crisis context. As Director of Technology Operations, you will report to the Assistant Executive Director, Workplace & Management (AED, WM) with a close working partnership with the Chief Digital & AI Officer. You are accountable for operational excellence in technology delivery
- ensuring WFP's critical systems are available, secure, compliant, and performant 24/7/365. This is not an innovation-driven role
- this is an operational excellence and risk management role. Your success is measured by uptime, security posture, user satisfaction, cost efficiency, and business continuity
- the key pillars that underpin rapid digital innovation. You will enable transformation by providing the stable, secure technical foundation upon which new capabilities can be built.
Primary Accountability: Deliver reliable, secure, and cost-effective global technology operations that enable WFP staff to work seamlessly across geographies and emergency contexts, with zero tolerance for major security breaches or prolonged system outages affecting humanitarian operations.KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority): Global IT Operations & Service Delivery (35%)* Oversee end-to-end IT service delivery ensuring WFP's business-critical systems are available, performant, and reliable
* Manage global IT infrastructure including data centers, cloud services, networks, telecommunications, and end-user computing
* Ensure field-first operating model with robust connectivity and IT support reaching country offices and emergency operations
* Lead IT service management functions (service desk, incident management, problem management, change management) achieving high user satisfaction
* Manage vendor relationships for infrastructure, application