Guest Service Agent

4 giorni fa

Toscana, Italia Hosco_Abroad Tempo pieno 3.400 € - 4.900 € Contratto

Gratuito con email o Google

Salva questo lavoro e mantieni la tua ricerca organizzata

Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.

Salva lavoro Salva e crea avviso

Gratuito con email o Google

Continuando accetti i nostri Termini & Informativa sulla privacy.

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience. The Guest Service Agent is responsible for a smooth check-in, provides efficient and friendly service throughout the guests’ stay and ensuring a high standard of customer service. ?The Guest Service Agent welcomes guest or any visitor who comes at hotel in an elegant way and directs them properly.

To ensure materials is in place for Reservation, arrivals, in house stay, request, and departure
To organize guest’s reservation, arrivals, requests, in house stay, and departures.
To follow up on guests issues.
To ensure all customers’ requests are handle quickly and effectively
Check registration cards to ensure that all details necessary have been recorded.
Update all existing and new guests’ history files as and when new information arrives.
Use communication tools in place to record in a diary or a trace book all pertinent events, which concern the guest during his/her stay at the hotel, i.e. Birthday, wedding, anniversary, wedding etc., and inform all the relevant departments for subsequent action
To participate in all Weddings / Honeymoons reservation information passed to the front desk and other relevant departments and ensure all rooms are assigned two days in advance to guest arrival.
To organize on a weekly basis the invitation for the Management cocktail.
To participate in all hotels visit when required
To coordinate with housekeeping, front desk and villas the visit for the day. As well as all other departments that might involve.
To look after the guest history by maintaining a system that keep record of preferences, comments and special needs.

vetrinabakeca

Guest Service Agent

Salva questo lavoro e mantieni la tua ricerca organizzata

Lavoro simile a Toscana

Citta principali

Americhe

Europa

Asia / Oceania

Africa

Guest Service Agent

Salva questo lavoro e mantieni la tua ricerca organizzata

Lavoro simile a Toscana

Citta principali