Global CRM Insights Leader for Luxury Retail

2 giorni fa

Milano, Lombardia, Italia OTB Tempo pieno 70.000 € - 100.000 €/anno

OTB is a global fashion group renowned for Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf. We seek a Global Customer Insights Manager to lead CRM governance, segmentation and analytics, turning data into actionable insights across channels.

The role drives predictive models (churn, CLV), defines CRM campaigns with A/B testing, and delivers KPI dashboards, partnering with Marketing, IT and Retail to embed insights into business priorities.