Digital & Technology Platform Expert – Innovation and Simplification

Digital and Technology Platform Expert – Innovation and Simplification

WE PLAY TO GROW AND WIN, do you?

If you are interested in the field of Digital & Technology and you would like to work in a young and dynamic company, this is your opportunity

The mission of the role is to support the Digital & Technology Platform Services (DTPS) team in identifying, designing, and enabling process simplification opportunities through the practical adoption of AI, automation, digital tools, and data-driven ways of working.

The Digital & Technology Platform Expert – Innovation and Simplification will act as a bridge between business users, Process Owners, Digital Platform Leads, and DTPS team. The role will work closely with business functions to understand pain points, map existing processes, identify opportunities for simplification, and propose practical ideas where AI and digital solutions can generate productivity, efficiency, and “oxygen” for people in the organization.

The position is intended for an early-career expert profile with strong curiosity and understanding of new AI technologies, digital tools, process improvement, and business transformation. The role is expected to contribute to discovery, analysis, ideation, prototyping, adoption, and continuous improvement activities under the guidance of more senior DTPS colleagues.

WHAT WE WILL DO TOGETHER

• Support the identification of business pain points by engaging with users, observing ways of working, collecting feedback, and deep-diving into current processes.
• Analyse existing business processes to identify simplification, automation, AI enablement, and productivity improvement opportunities.
• Propose ideas and practical use cases where AI can be embedded into standard processes to reduce manual effort, improve quality, accelerate execution, or simplify decision-making.
• Act as a bridge between business people, Process Owners, Digital Platform Leads, and technical teams, translating business needs into clear opportunities and solution proposals.
• Support the Digital Platform Leads in preparing business cases, use case descriptions, process maps, adoption plans, and benefit estimations.
• Contribute to MVPs, pilots, proof of concepts, and experimentation around AI, automation, and emerging digital technologies.
• Support business adoption of new digital and AI-enabled solutions through training material, user support, communication, and change management activities.
• Help create a culture of innovation and continuous improvement by promoting curiosity, digital dexterity, and responsible AI adoption across functions.
• Support the prioritization of local requests and simplification initiatives together with Process Owners and Digital Platform Leads.
• Contribute to successful rollout of products, features, tools, and process improvements in the country.
• Help materialize tangible business value through simplification, time saving, process efficiency, adoption, and improved user experience.
• Support the development of digital capabilities in the function, helping users understand how to use AI and digital tools in a safe, compliant, and effective way.
• Participate in agile teams or project squads, representing the business user perspective and supporting discovery, testing, deployment, and adoption.
• Support productivity and efficiency initiatives through process digitalization, automation, and AI-enabled ways of working.
• Ensure that proposed AI and digital solutions respect GDPR, data privacy, cyber security, and responsible AI principles.
• Support user-centric product and service design by collecting user feedback, testing solutions, and proposing improvements.
• Support release, communication, and change management activities when new tools or improvements are introduced.
• Contribute to increasing cyber security, data protection, and responsible AI awareness among business users.

WHAT WE OFFER YOU

A permanent contract.

The annual gross base salary for this position is about 38.000€, along with extraordinary benefits:

• Work-life balance: possibility of remote work and flexible hours;
• Growth opportunities: we invest in your professional development by offering you the opportunity to take dedicated training courses and pursue growth paths, including cross-functional ones
• Inclusive environment: we embrace diversity and value inclusion

ARE YOU THE MISSING INGREDIENT WE'RE LOOKING FOR?

The role is suitable for an early-career professional with solid digital curiosity and initial exposure to AI, simplification, automation, or business transformation topics.

• Recommended experience: 1–3 years of professional experience, or equivalent internship, project, academic, or early w