Individual Giving Artificial Intelligence Internship, Individual Giving, Division of Private Fundraising and Partnerships

Individual Giving Artificial Intelligence Internship, Individual Giving, Division of Private Fundraising and Partnerships (PFP)

Job no: 596600
Contract type: Internship
Duty Station: Rome
Level: Internship
Location: Italy
Categories: Communication, Partnerships, Fund Raising

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture.., coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child,the right to hope

UNICEF's Individual Giving (IG) programme plays a critical role in generating sustainable and flexible income that enables the organization to deliver for children worldwide. Through the acquisition, engagement, retention, and stewardship of individual supporters, the programme seeks to build long-term relationships with donors while maximizing lifetime value and enhancing supporter experience across multiple channels.

As digital fundraising continues to evolve, the volume of supporter data, interaction points, and content requirements has increased significantly. To remain effective and donor-centric, UNICEF is exploring innovative technologies that can support decision-making, improve operational efficiency, strengthen donor engagement, and enable more personalized supporter journeys.

Artificial Intelligence (AI) presents significant opportunities across the Individual Giving ecosystem. Potential applications include advanced donor analytics and segmentation, predictive modelling for acquisition and retention, content generation and optimization, supporter service enhancement, knowledge management, campaign performance analysis, and automation of repetitive business processes. At the same time, UNICEF is committed to ensuring that all AI-related initiatives are aligned with organizational principles on ethics, privacy, data protection, transparency, and responsible use of emerging technologies.

To support the ongoing development and usage of AI-driven solutions within Individual Giving, UNICEF seeks an AI Intern who will contribute to identifying, testing, documenting, and scaling practical AI use cases that enhance fundraising performance and operational effectiveness. The incumbent will also support the IG team in the implementation of the IG AI strategy and in the alignment of internal AI usage by the team. The intern will work closely with Individual Giving colleagues to help build organizational knowledge and support the responsible adoption of AI across fundraising functions.

How can you make a difference?

Main Tasks

Under the general guidance of the Digital Delivery Manager and in close coordination with the IG Managers, the intern will support the Individual Giving team to coordinate, document, and strengthen UNICEF’s use of Artificial Intelligence for fundraising. The role will help consolidate AI-related activity across IG, support markets to navigate responsible and practical use of AI in their work, and contribute to building a shared knowledge base that enables safe, responsible, and impactful adoption of AI. The intern will also work with relevant stakeholders, including DID, formerly ICTD, and colleagues across the wider IG team, to help ensure AI activity is aligned with UNICEF guidance, data protection expectations, fundraising priorities, and responsible-use principles.

Responsibilities

Support the coordination of AI-related activities across the Individual Giving team, helping to maintain an overview of current initiatives, emerging use cases, market requests, guidance needs, and follow-up actions.

Help gather, organize, and maintain documentation on AI use in Individual Giving, including guidance notes, examples, use cases, prompt libraries, learning materials, decision records, and practical resources for markets and HQ colleagues.

Assist in the development and refinement of practical user guidance for safe and responsible AI use in fundraising, including materials that help colleagues understand when and how AI can be used appropriately in areas such as content development, donor engagement, campaign optimization, analysis, knowledge management, and operational efficiency.

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