Senior Customer Success Lead
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Edflex Italy is seeking a Senior Customer Success Manager to own a portfolio of key customers and embody a trusted advisor posture, building long-term relationships and helping clients achieve their business goals with our learning platform.
You will drive onboarding, adoption, ROI, and renewals, collaborate daily with Learning, Content, Tech, Sales, and Product teams to deliver fast responses and a high-standard, consistent customer experience, and lead CSM best practices from Milan-based