Guest Experience Lead, Front Office

3 giorni fa

Roma, Lazio, Italia EDITION Tempo pieno 40.000 € - 47.000 € Contratto

EDITION Hotels in Rome seeks a seasoned Front Office Management leader to oversee Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, driving excellence in guest arrival and departure procedures. As a department head, you will collaborate with managers to ensure top-tier service and operational efficiency.

You will lead by example, manage staff, and pursue continual improvements in guest satisfaction and department financial performance.