Luxury Guest Experience Lead
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Rosewood Rome is seeking a Guest Relations Manager to lead the personalized guest journey across pre-arrival to departure. You will work closely with Front Office, Concierge, Housekeeping, F&B, Spa and other departments to turn guest preferences into meaningful experiences and deliver Relationship Hospitality.
The role demands a genuine passion for luxury service, strong leadership, and the ability to recognize VIPs and special occasions while maintaining the highest discretion and brand