Italian-speaking Customer Support Specialist — On-site Lisbon
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Eco Plus Solutions AB in Lisbon is seeking an Italian-speaking customer support specialist to join a multicultural team. You will be the primary contact for Italian-speaking consumers, handling inquiries via phone, email and live chat.
You will diagnose issues, log actions in the CRM, and strive for CSAT, FCR and AHT while participating in ongoing training to stay updated on products and policies.