Rooms Division Manager | Grand Hotel Timeo, A Belmond Hotel
1 mese fa
Grand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors, from celebrated writers such as DH Lawrence to Hollywood icons. Today, it is the perfect setting for memorable stays, enhanced by a wide array of experiences including Michelin-starred dining and exclusive concierge bookings. Reporting to the General Manager, the ideal candidate has experience working in Italy, ideally in a resort, and will have a wealth of experience in luxury operations management, with excellent knowledge of the Front Office, Concierge, Housekeeping and Laundry departments, but most of all with a true passion for people. The position is based in Taormina, Sicily and the contract is permanent and full time. You must possess the legal right to work in Italy/EU. WHAT YOU WILL DO Lead the Room Divisions team and its departments within budgeted guidelines, to ensure operational efficiency, high quality service standards, and consistent excellence along with a seamless guest experience Meet, greet and farewell guests and VIPs as well as repeat guests while recognising and anticipating their individual needs Plan, direct, control, coordinate and participate in all areas and activities of the Rooms Division Monitor and, when needed assist, the smooth functioning of the daily service at Reception, Concierge, Housekeeping and Laundry departments while ensuring all policies and procedures are properly understood and followed through Identify opportunities and development solutions to enhance the performance for all aspects and operations (i.e. quality internal and external audits) Handle any guest complaints and comments relating to the department tactfully and in line with Belmond standards Implement any Rooms-related projects and global programs Create, monitor and enforce Rooms Divisions KPI’s, schedules, policies and procedures for own management and teams Develop positive relations with all stakeholders, whilst remaining professional and service oriented at all times, always ensuring a high level of courtesy with all parties Lead the Rooms Division people by attracting, recruiting, monitoring manning, appraising and delivering on-the-job training, as necessary Ensure appropriate processes and systems are in place to control costs, deliver both revenue and profit margins as per budget projections Supervise own departments teams schedules while being responsible for the most efficient control of expenditure through effective use of manpower and physical assets Implement regular communications with direct reports through weekly 1:1’s and departmental team meetings Manage all divisions’ employees related activities, including performance evaluations, and any required disciplinary matters Attend all meetings required according to the hotel meetings schedule Check that any divisional equipment is always kept in good working order and that stocks are appropriate to the business needs Act as sustainability lead and assist all management with OS&E and sustainability projects or initiatives Supervise all safety and hygiene standards so that they are met at all times and that cleaning schedules and related equipment are well executed and organised Requirements The ideal candidate has in-depth knowledge of the Front Office, Concierge, Guest Relations, Housekeeping and Laundry departments and has extensive experience in managing large teams. A minimum of 5 years’ working experience in a similar position in luxury hospitality brands. International experience will represent a plus In depth knowledge of Front Office and Concierge, Housekeeping and Laundry operations in a luxury hospitality environment Hospitality degree or equivalent, with thorough knowledge luxury service techniques and trends Good knowledge of revenue management, PMS and reservations Fluent in Italian and English. Knowledge of a third European language will represent a plus Excellent communication skills in all aspects: verbal, written and non-verbal Proficiency in using Microsoft Office Dynamic, curious and that exhibits a passion for excellence, will have the ability to multitask and solve problems efficiently Strong leadership skills, service oriented and guest focused, talented in people management, performance driven, assertive and pleasant personality Superb organisational and interpersonal skills: you must be approachable, open-minded and fair, with impeccable grooming standards Permanent contract according to Italian law "C.C.N.L. Settore Turismo - Federalberghi." Training and development opportunities. Corporate Welfare provided. All meals provided All uniforms and dry-cleaning Team social events Complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris and discounted food and beverage Accommodation maybe provided upon request Time off: Enjoy 2 days off per week ABOUT BELMOND Belmond is part of the world’s leading luxury group, LVMH Moët Hennessy Louis Vuitton. Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil’s Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match. The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism. Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr
-
Rome, Italia Belmond Management Limited A tempo pienoF&B Manager | Grand Hotel Timeo, a Belmond HotelGrand Hotel Timeo , aBelmondHotel in Sicily is searching for a talentedF&B Managerto join our team of passionate professionals. Reporting to the General Manager and with a dotted line to the Divisional Director of F&B, you will be responsible for identifying and rolling out the required actions to ensure our...
-
Manutentore - Splendido, A Belmond Hotel, Portofino
3 settimane fa
Rome, Italia Belmond Management Limited A tempo pienoSplendido, A Belmond Hotel, parte del gruppo LVMH, è l’emblema del fascino di Portofino. La nostra iconica struttura è arroccata nella collina di Portofino, con una vista spettacolare sui panorami del Tigullio e sulla baia di Portofino. Orgogliosi della nostra storia antica e con uno sguardo costante verso il nostro patrimonio futuro. Siamo alla ricerca...
-
Rome, Italia Belmond Management Limited A tempo pienoCareers>Housekeeping> Assistant Executive Housekeeper Season 2024 - Splendido, a Belmond Hotel Assistant Executive Housekeeper Season 2024 - Splendido, a Belmond HotelSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of...
-
Pool Supervisor Season 2024
1 mese fa
Rome, Italia Belmond Management Limited A tempo pienoSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. For our season, we are looking for a Pool...
-
Corporate Office
1 mese fa
Rome, Italia Belmond Management Limited A tempo pienoHR Generalist | Season 2024 | Grand Hotel Timeo, A Belmond HotelGrand Hotel Timeo, a Belmond Hotel, is a storied Sicilian hideaway in the heart of Taormina. Adjacent to the ancient Greek Theatre, its views span majestic Mount Etna and Naxos Bay. Since the mid-1800s, this exclusive enclave away from the crowds has proved irresistible to discerning visitors,...
-
Hotel Manager
3 settimane fa
Rome, Italia Hotel de Russie A tempo pienoThe Position HOTEL MANAGER Main Purpose : The Hotel Manager is responsible for the day-to-day management of hotel and its staff, assisting and substituting the General Manager. He/she is passionate of the hospitality business and ambitious to grow professionally. Reports to: General Manager. Main Responsibilities : • Conduct frequent and...
-
Hotel Manager
2 settimane fa
Rome, Italia Hotel de Russie A tempo pienoThe Position HOTEL MANAGER Main Purpose : The Hotel Manager is responsible for the day-to-day management of hotel and its staff, assisting and substituting the General Manager. He/she is passionate of the hospitality business and ambitious to grow professionally. Reports to: General Manager. Main Responsibilities : • Conduct frequent and...
-
Rome, Italia Belmond Management Limited A tempo pienoAccountant | Season 2024 | Villa Sant'Andrea, a Belmond HotelAt Villa Sant'Andrea we are seeking trustworthy candidates who work efficiently without sacrificing accuracy. Accountant can expect to work with large amounts of numerical data, handle multiple tasks with deadlines, and provide transparent and complete reports to management. General cashier...
-
Hotel Manager
1 mese fa
Rome, Italia Elizabeth Unique Hotel A tempo pienoEffettua il login per ricevere email con offerte simili L’Elizabeth Unique HoteldiRomaè alla ricerca della figura di Hotel Manager. Requisitivi favorevoli alla candidatura: -Capacità di favorire buoni rapporti con partner commerciali, collaboratori e dipendenti. -Sostenere e guidare al meglio i Capi Servizio in tutti gli aspetti dell’hotel assicurando...
-
Hotel Manager
1 mese fa
Rome, Italia Elizabeth Unique Hotel A tempo pienoEffettua il login per ricevere email con offerte simili L’Elizabeth Unique HoteldiRomaè alla ricerca della figura diHotel Manager. Requisitivi favorevoli alla candidatura: -Capacità di favorire buoni rapporti con partner commerciali, collaboratori e dipendenti. -Sostenere e guidare al meglio i Capi Servizio in tutti gli aspetti dell’hotel assicurando...
-
Housekeeping supervisor Season 2024
1 mese fa
Rome, Italia Belmond Management Limited A tempo pienoSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. We are looking for a Housekeeping supervisor for...
-
Pastry Chef
1 mese fa
Rome, Italia Belmond Management Limited A tempo pienoSplendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future. We are looking for a Pastry Chef for the next...
-
Head waiter |Caruso, a Belmond Hotel
1 mese fa
Rome, Italia Belmond Management Limited A tempo pienoThe ideal candidate is willing to provide authentic, luxury experiences in world-renowned destinations to our Guests, demonstrating care, confidence, curiosity and community. Fulfill the operations of the Food & Beverage outlets, according to the Company policies, high standards and procedures; Monitor all aspects of the customers’ experience, from the...
-
Rome, Italia Belmond Management Limited A tempo pienoRestaurant Hostess Internship- Splendido Mare, a Belmond Hotel PortofinoSplendido Mare, A Belmond Hotel, part of the LVMH Group, is a charming guesthouse in the heart of the Portofino. Its celebrated restaurant, DaV Mare, embodies all the pleasures of piazzetta living through refined cuisine, curated in partnership with the 3-Michelin-star Cerea family....
-
Rooms Division Manager
4 settimane fa
Rome, Italia Accor A tempo pienoDescrizione dell'azienda ABOUT ORIENT EXPRESS Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...
-
Rooms Division Manager
2 settimane fa
Rome, Italia Accor A tempo pienoDescrizione dell'azienda ABOUT ORIENT EXPRESS Artisan of Travel since 1883 Orient Express is a legendary brand, steeped in history and loved by past, present and future generations. Representing the pinnacle of ultra-luxury hospitality within Accor Group, this brand is currently going through exciting phases of rebirth and expansion. Orient Express...
-
Hotel Maintenance Manager Rome
1 mese fa
Rome, Italia Ethikos 3.0 A tempo pienoOur client is one of the most valuable hotel chains in Europe is looking for a Hotel Maintenance Manager to work in Rome! Sounds that interesting? Then, keep reading ????We usually respond withinthree days Are you looking for a next challenge as Maintenance Managerin one of the most valuable hotel companies in Europe? We're looking for a Hotel Maintenance...
-
Commis di Sala
4 settimane fa
Rome, Italia Grand Hotel Palace A tempo pienoIl Grand Hotel Palace, Hotel 5* nel centro di Roma cerca Commis di Sala.– Esperienza maturata nel ruolo offerto anche minima– Conoscenza della lingua inglese– Predisposizione al lavoro di squadra;– Puntualità e flessibilità.Inviare cv via email.
-
Facchino per hotel
4 settimane fa
Rome, Italia Hotel di Roma Srl A tempo pienoHotel di Roma srl ricerca per struttura ricettiva 4 stelle in zona Alessandrino un facchino turnante full time. Indispensabile conoscenza della lingua italiana fluente. Gradita precedente esperienza stessa mansione. Cerchiamo una persona attenta al lavoro e al cliente, affidabile, puntuale e che sappia lavorare in squadra. Disponibilità immediata. No vitto...
-
Director, Rooms
4 settimane fa
Rome, Italia Accor Hotels A tempo pienoDELANO DELANO DUBAI BLUEWATERS, Dubai, AE Ennismore, the fastest-growing lifestyle and leisure hospitality company, is bringing the iconic Delano brand to the UAE for the first time. When Delano South Beach arrived on the Miami scene in 1995, it introduced an entirely fresh take on 5-star luxury and marked the inception of lifestyle hospitality. Delano was...
