Social Media Community Manager
3 settimane fa
JAKALA's mission is to create a competitive advantage for its customers, with a measurable impact on the top line, thanks to the best combined use of Data, Advanced and Location Analytics, technologies , content and customer experience design. Role
We are currently looking for a dynamic, creative and enthusiast Social Media Community Manager for our Milan office.
You will manage social & digital communities, create compelling social media engagement strategies, working on social media channels and on tools, creating report and monitoring sentiment, reputation, issues and crisis management. You will occasionally manage editorial plan, write social copies and support in designing social strategies and influencer marketing campaign.
You will liaise daily with clients and internal stakeholder, in a vibrant and positive working environment.
Here some of the responsibilities you will have:
Educating, engaging with, managing and helping to grow the community through various communication channels (forums, social etc.), fostering a positive, constructive, and communicative community of players that feel heard and appreciated for our clients.
Help identify discussion patterns, common player issues, and brainstorm solutions for social care activities.
Daily operational management and active actions on the community (reply to DMs and comments, monitoring sentiment, advise client on issues, checking mentions etc.)
Facilitate creating, planning, tracking & executing community-facing initiatives, programs, and events utilizing agile and project management methodologies.
Be an integral part of projects that advocate on behalf of the community, ensuring brands’ and clients’ priorities are informed of users needs and sentiment.
Coordinate with the client, the project teams and the publisher, to define the communication strategy to be implemented in the day by day
Work on reports of Community Management, Listening & Sentiment Analysis with both quantitative and qualitative KPIs
Manage channels including Facebook, X, LinkedIn, Instagram, TikTok, YouTube, Pinterest, etc., as well as occasionally managing editorial plans
Write social media copies in Italian and English
Manage the social media communities and reply to comments and messages on behalf of the Client
Monitor, report and evaluate clients’ social channels, industry trends and competitor activities
Report on main KPIs for all channels involved
Manage occasionally social influencer projects
Help with ad-hoc tasks related to Social Media and PR
Requirements
2+ years of experience in social media. Plus: previous experience in agencies and/or automotive industry + strong background in Costumer Care is considered a plus
Strong experience in Community management, social care and issues and crisis monitoring
Willing to approach multiple projects, from community management to editorial plans and influencer marketing
Good copywriting, proofreading and editing skills
Fluent in English (both written and oral)
Excellent communication and interpersonal skills to interact with the internal teams, Clients and the external providers
Throughout knowledge of the social media scenario, new trends and platforms
Ability to spot viral trends beforehand and act quickly to maximize traffic across social platforms
Social attitude and flexibility
High standards and an excellent attention to detail
Ability to organize, multitask, prioritize and manage multiple accounts in a fast-paced and dynamic environment.
If you invest time in our Recruiting process, you will have all our commitment. And beyond.
You application will be taken in charge by a Recruiter from our Talent Acquisition Team. Your Recruiter will review the CV and the set of info you provided to us and will come back to you with our feedback for you, regardless of the outcome. In any case, you will receive development suggestions about your CV optimization, hints to consolidate your professional journey and insights on the competitive arena you are in. No AI: we do it ourselves, with our heart, for you.
We will give you back each hour you will dedicate to discover JAKALA, to get to know yourself better: thanks to “Your Time Back” initiative and our strategic partnership with Unobravo, you will be entitled to an empowerment journey including a number of sessions equal to the number of interviews you had and that you can use in any way you want. We are aware that looking for a job might be challenging: together with Unobravo, we want to be by your side, even if we don’t know each other yet.
#J-18808-Ljbffr
-
Community Manager
3 settimane fa
Milan, Italia Trenord A tempo pienoPer la nostra Direzione Comunicazione, Relazioni esterne e Sostenibilità selezioniamo un/a:COMMUNITY MANAGERLa risorsa supporterà il team Digital, Social & Customer Communication nelle attività di social caring e community management, attraverso la gestione di comunicazione, commenti e recensioni sui canali Digital e Social. Dovrà inoltre monitorare...
-
Social media manager
2 settimane fa
Milan, Italia Say What A tempo pieno2 settimane faSii tra i primi 25 candidati "Say What?", agenzia di comunicazione integrata di Milano, è alla ricerca di un Social Media Manager da inserire nel proprio organico. La figura, lavorando in sinergia con i Team PR e Marketing, si occuperà di sviluppare tutta la content strategy legata ai clienti, italiani e internazionali. Sarà responsabile...
-
Community Manager
4 settimane fa
Milan, Italia Trenord A tempo pienoPer la nostra Direzione Comunicazione, Relazioni esterne e Sostenibilità selezioniamo un/a: COMMUNITY MANAGER La risorsa supporterà il team Digital, Social & Customer Communication nelle attività di social caring e community management, attraverso la gestione di comunicazione, commenti e recensioni sui canali Digital e Social. Dovrà inoltre...
-
Social media manager
2 settimane fa
Milan, Italia Tribe Communication A tempo pienoSocial media manager Con2 anni di esperienza nellagestione dei canali social. Attività e responsabilità: Produzione piani editoriali (copy) per brand aziendali b2b e b2c su tutti i maggiori social network (Instagram, Facebook, X, Threads, Tik Tok, Pinterest) seguendo una strategia di contenuto e canale predefinita (anche per eventi live). Lavoro in team...
-
Social Media Manager
6 giorni fa
Milan, Italia LePub A tempo pienoJob Description Your to-do list : Management of the community Blog posting Report monitoring Sentiment Analysis LePub is looking for a Social Media Manager - curricular internship for its Milan offices! You'll be involved in the Social Team and you'll support it! Qualifications If you are: a student of...
-
Social Media Manager
2 settimane fa
Milan, Italia GVA Redilco A tempo pienoWe are looking for a talented Social Media Specialist & Digital Content who will be responsible for the Digital and Social Media channels in order to increase brand awareness and improve the engagement of the target audience in line with business objectives and company vision, mission and values.Reporting to the Digital Marketing Manager, she/he will support...
-
Social Media Manager
3 settimane fa
Milan, Italia Rivista Puntero A tempo pienoPuntero (www.puntero.it) cerca 4 nuove figure che collaborino con il responsabile dell'area social media della rivista. Ai candidati non è richiesto un impegno settimanale fisso in termini orari ma la produzione di due reels basati sugli articoli pubblicati sul sito della testata.La rivista è in fase di start-up e al momento non è prevista una...
-
Social Media And Digital PR Manager
2 settimane fa
Milan, Italia SLOWEAR SPA A tempo pienoIlSocial Media and Digital PR Managersi occuperà della gestione dei canali social e delle attività di comunicazione digitale. Si occuperà della pianificazione e definizione degli obiettivi e del target per aumentare la brand awareness e la crescita del database digitale. Questo includerà la creazione del piano editoriale e la gestione della produzione...
-
Milan, Italia Page Personnel A tempo pienoIl/la Content Specialist & Social Media Specialist avrà le seguenti responsabilità:Sviluppo dei contenuti online su sito web e social media;Sviluppo dei contenuti offline (Brochure, Flyers);Creazione e sviluppo del Piano Editoriale e attività di analisi e reportistica;Community Management;Produzione di contenuti visivi;Supporto per la gestione degli...
-
Social Media Manager
3 settimane fa
Milan, Italia Page Personnel A tempo pienoIl/la Social Media Manager, che si dovrà trasferire a Dubai, risponderà direttamente ai Founder e si occuperà di:Pianificazione, implementazione e gestione della presenza online dell'azienda attraverso i canali social (Meta e Tik Tok);Creazione dei contenuti del piano editoriale;Monitoraggio e analisi delle metriche di performance;Analisi e...
-
Content Manager and Social Media Specialist
2 settimane fa
Milan, Italia Page Personnel A tempo pienoIl/la Content Specialist & Social Media Specialist avrà le seguenti responsabilità:Sviluppo dei contenuti online su sito web e social media;Sviluppo dei contenuti offline (Brochure, Flyers);Creazione e sviluppo del Piano Editoriale e attività di analisi e reportistica;Community Management;Produzione di contenuti visivi;Supporto per la gestione degli...
-
Social Media Manager
5 giorni fa
Milan, Italia LePub A tempo pienoJob DescriptionYour to-do list:Management of the communityBlog postingReport monitoring Sentiment AnalysisLePub is looking for a Social Media Manager - curricular internship for its Milan offices! You'll be involved in the Social Team and you'll support it!QualificationsIf you are: a student of Communication/Marketing (you must be enrolled...
-
Social Media Manager
2 mesi fa
Milan, Italia CYBEX GMBH A tempo pienoYour Areas of Responsibility: Responsible for the strategic development and expansion of the brand's global social media channels, aligning closely with the overarching communications and content strategy Collaborate closely with the Creative, Content Production, Digital/E-Commerce, and Product Marketing teams to craft impactful campaigns and a...
-
social media manager per azienda
2 mesi fa
Milan, Italia bakecajob A tempo pienoAzienda nota in ambito Food &, Beverage ricerca una figura di social media manager da inserire a tempo indeterminato all'iterno del suo staff. La figura ricercata dovr creare contenuti interattivi per Facebook ed Instagram, pianificare e programmare azioni di promozione mirate per clienti e sponsor, interagire sui gruppi delle pagine Facebook, ricercare e...
-
Panerai Social Media Intern
1 settimana fa
Milan, Italia Officine Panerai A tempo pienoHow will you make an impact? HOW WILL YOU MAKE AN IMPACT? Social Media Intern Your Mission The Social Media Intern will be responsible for supporting the Social Media team in executing the Social Media strategy by developing marketing materials, reporting and marketing strategies to increase the Panerai Digital presence worldwide through the...
-
Community Manager – Junior
3 settimane fa
Milan, Italia Ellow A tempo pienoSiamo alla ricerca di un creativo che abbia competenze spiccate nell’ambito digital e, in particolare, nella realizzazione di siti web con CMS quali WordPress. La figura professionale che ricerchiamo dovrà occuparsi direalizzare la grafica di siti web assicurando la miglior esperienza digital possibile per quanto riguarda il design(colori, font, immagini,...
-
Panerai Social Media Intern
2 settimane fa
Milan, Italia Richemont A tempo pienoSocial Media Intern Your Mission The Social Media Intern will be responsible for supporting the Social Media team in executing the Social Media strategy by developing marketing materials, reporting and marketing strategies to increase the Panerai Digital presence worldwide through the effective use of social media outlets. The duties include...
-
Community Manager
4 settimane fa
Milan, Italia Talent Garden A tempo pienoAbout us Talent Garden is a leading digital skills academy in Europe, empowering individuals and organizations to thrive in the innovation ecosystem through diverse learning experiences. With online, offline, and hybrid courses, corporate programs and work and events spaces we offer an unparalleled vision to combine work life and learning. Founded in...
-
Social Media
2 mesi fa
Milan, Italia Galileo Global Education A tempo pienoThe purpose of this internship is to support the Manager in implementing Social Media & Event activities.Key Purpose of the JobIn this role, the Social Media & Event Intern is in charge of supporting the development of online & on-site activities under the supervision of the Manager.He / She will support the Manager in drawing up quantitative and...
-
Stage Social Media Manager
2 settimane fa
Milan, Italia ARETE' SHOWROOM A tempo pienoPresentazione dell'azienda - ARETE' SHOWROOMShowroom Multibrand uomo e donna Descrizione del posto (Mansioni)Cerchiamo una figura per stage extracurricolareper gestione social media da inserire nel nostro showroom multibrand.La ricerca ha carattere di urgenza. Capacità di gestione social media e passione per il settore moda. Richiesta conoscenza della...