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Technology Support Engineer, Rieti

1 mese fa

Santa Rufina, Italia Takeda A tempo pieno
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that

the information I provide in my application will be processed in line with

Takeda’s

Privacy Notice

and

Terms of Use .

I further attest that all information I submit in my employment application

is

true to the best of my knowledge. Job Description

The Future Begins Here People First

- At Takeda we are dedicated to improving the health and well-being of all people and bringing them the hope of a brighter future. It is our passion that transforms every job into meaningful action. Our people are the heart of Takeda. At Takeda, we earn the trust of society and our customers through our values of

Takeda-ism:

Integrity, Fairness, Honesty, Perseverance

. We incorporate these values in everything we do. They

represent

who we are and how we act. They help us make decisions that we can be proud of today and in the future. The Opportunity As our successful Technology Support Engineer, you will s

upport solutions engineers on one or more software application

s. You will

participate

and execute technical standard analysis,

implementation

and evaluation of small-scale solution projects within technical area of expertise on the following areas

: End User Support, Hardware troubleshooting and repair, Operating systems and software, and Tools and processes. Key

Accountabilities

: Investigates issues, analyses solutions, and implements technical changes on small projects.

Analyses requirements, and

maintains

, tests, debugs, and integrates application components.

Supports on making decisions on guidelines and policies and may look to others to help in the support of making decisions.

Performs technical analysis and design,

modifies

and/or configures software and hardware solutions according to Takeda standards, typically executed in a defined project.

Provides application software development services or related technical support in solutions maintenance or in a defined project.

Supports the delivery of business solutions deployment to production, handle IMACD-processes of End User Equipment and IT Asset Management.

S

erve as local hands-on support for the managed IT infrastructure and the End User Equipment.

Support on meeting rooms and meeting

events

Ensures that system improvements are successfully implemented.

Develops and

maintains

support documentation according to Takeda Quality Management System (QMS), Software Development Life Cycle (SDLC) and IT Project Life Cycle (ITPLC) standards, policies, and procedures.

Works under moderate guidance and direction.

Understands key IT and Business objectives / goals and uses this knowledge within its own working field.

Provide regular updates on planned Initiatives and reports on Technology Operations and projects.

Ensure data accuracy on managed services.

Required

Skills

and

Qualifications

: Associate

degree

or

equivalent

.

1 to 3 years of relevant experience.

Good oral and written communications skills, with analytical and problem-solving skills.

Ability to write and speak in English and in Italian

- both at business conversational level

.

Efficient time management and coordination of tasks, working in a global IT environment.

Ability to gain working knowledge of IT solutions and grows

expertise

in the subject matter area.

Professional vocational training in Computer Science.

Work continuously to enhance own skills and take proactive ownership.

Excellent

customer

management

skills

.

Operational knowledge of IT infrastructure and operations including desktop, server, operating systems, LAN/WAN, print, collaboration, and unified communication services

.

Preferred

: Bachelor’s

degree

/

Masters

Working

knowledge

of ITIL

Pharmaceutical industry and/or drug development business experience is a plus.

What Takeda can offer

you No investment we make pays greater dividends than taking

good care

of our people.

We

offer

you

: A meaningful career, grounded in

our values

.

Continuous professional growth and global careers

A diverse and inclusive network of colleagues

A collaborative culture encouraging an entrepreneurial spirit and agile

thinking

A comprehensive salary and benefits package

About Takeda Corporate Functions At Takeda, we are guided by our purpose of creating

better health for people, brighter future for the world. Every corporate function plays a role in making sure we – as a Takeda team – can discover and deliver life-transforming treatments, guided by our commitment to patients, our people, and the planet. People join Takeda because they share in our purpose. And they stay because

we’re

committed to an inclusive, safe, and empowering work environment that offers exceptional experiences and opportunities for everyone to pursue their own ambitions. At Takeda we unite in diversity. Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team. Ready to apply?

Go to

takedajobs.com Locations

ITA - Rieti

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time #J-18808-Ljbffr

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