Field Service Engineer

2 settimane fa

Rome, Italia Stryker Group A tempo pieno
Why customer service at Stryker?

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will doHere, you willbe a part of a dynamic and supportive team that provides solutions to our customers in their time of need. Stryker is also consistently listed as a ‘Best Place to Work’ and offers great benefits and perks –liketuition reimbursement and a wellbeing program (*Benefits vary by country) Siamo lieti di presentare una nuova opportunità per entrare a far parte di Stryker come

Field Service Engineer , nella divisione

Medical . Il Field Service Engineer è responsabile delle attività di riparazione e manutenzione preventiva dei prodotti Stryker, garantendone la conformità al sistema di qualità e alle specifiche del produttore. Fornisce assistenza tecnica e documentazione ai clienti interni ed esterni. Area geografica di interesse: Veneto, Friuli-Venezia Giulia, Trentino Alto Adige Responsabilità principali Responsabilità di servizio Riparazione e controllo di prodotti elettronici/meccanici Stryker (barelle e letti ospedalieri, barelle per ambulanze, defibrillatori).

Eseguire il controllo annuale e la calibrazione in base alla MDR presso la sede del cliente

Utilizzare software e strumenti tecnologici per documentare e archiviare correttamente i rapporti tecnici delle attività eseguite e accedere alle informazioni tecniche.

Assistere il reparto Qualità/il cliente in caso di eventuali azioni di richiamo dei prodotti, avvisi di sicurezza sul campo e avvisi di azione sul campo.

Adempiere ai contratti di assistenza con manutenzioni programmate

Fornire formazione tecnica a personale interno ed esterno

Eseguire l'installazione dei sistemi Stryker presso la sede del cliente.

Esecuzione di aggiornamenti software e hardware

Reporting Documentazione efficiente e completa delle attività di assistenza per utilizzo interno ed esterno

Garantire la tracciabilità di tutti i prodotti Stryker sul campo attraverso gli strumenti di reporting.

Vendite / Assistenza in ufficio Assicurare la fatturazione del servizio fornito e contribuire al raggiungimento degli obbiettivi commerciali

Fornire assistenza tecnica ai clienti interni (team di vendita) ed esterni.

Riportare opportunità e problemi durante le riunioni del team

Garantire un eccellente follow-up su tutti i problemi riportati dai clienti.

Programmare le visite ai clienti in collaborazione con il team vendite o il servizio clienti.

Formazione Laurea in ingegneria elettronica/meccanica/bio-medica, percorso di studi equivalente su tecnologia dei dispositivi medici, o almeno su una delle seguenti: Elettrica / Elettronica / Telecomunicazioni / Meccanica / Software

Materie tecnologiche

Fluidità nella lingua parlata e scritta (tecnica e medica): Italiano: Fluente

Inglese: Livello intermedio

Conoscenze informatiche adeguate (Microsoft Office, Outlook). La conoscenza di Oracle, SAP o SalesForce è un plus. Qualifiche ed esperienza Esperienza Esperienza minima di 1-3 anni nelle attività di riparazione di dispositivi medici o nell'ambiente ospedaliero e nel settore sanitario, unita a buone competenze meccaniche.

Esperienza informatica a livello amministrativo e tecnico.

Competenze Capacità di costruire relazioni con i clienti interni ed esterni per promuovere la fedeltà al marchio.

Orientamento al servizio, persistenza e mentalità positiva.

Essere resistenti allo stress e sicuri del vostro lavoro.

Autodisciplina e organizzazione del lavoro. Prodotti

: Barelle e letti ospedalieri

Barelle per ambulanze

Defibrillatori

Condizioni di lavoro Il lavoro si svolgerà in una gamma variegata di scenari, tra cui l'officina, gli ospedali e le varie sedi dei clienti

Gli ingegneri dell'assistenza sul campo dovranno confrontarsi con i principali clienti e stakeholder, tra cui il personale degli ospedali, il personale e i dirigenti delle ingegnerie cliniche, il personale della manutenzione, il personale addetto all'approvvigionamento e agli acquisti.

Gli spostamenti saranno regolari all'interno della regione definita, le spese di trasferta saranno coperte secondo i livelli standard previsti dalla politica di viaggio di Stryker.

Partecipare a riunioni regolari e a incontri di gruppo.

Partecipare alle riunioni del team, tenere presentazioni per incoraggiare lo sviluppo del team.

Si tratta di una posizione basata sul campo, con l'80% delle trasferte. Il resto del tempo sarà Home based/smart working About Stryker

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at

stryker.com. #J-18808-Ljbffr

  • Field service engineer

    2 settimane fa

    Rome, Italia Hunters Group A tempo pieno

    101persone hannogià visualizzato questa offerta Dettagli opportunità Settore: Funzione: Tipo di Contratto: Codice opportunità: Descrizione Per importante azienda produttrice di impianti industriali, siamo alla ricerca di una figura di “field service ingegnere”. Principali responsabilità Il candidato prescelto, rispondendo al responsabile del...

  • Field Service Engineer

    8 ore fa

    Rome, Italia Tomra A tempo pieno

    Job DescriptionOur local TOMRA Office is located in Parma and we are always looking for passionate individuals to join our organization.For this position we are specifically looking for a experienced Field Service Engineer around Rome.As a Field Service Engineer, you'll be part of a global service team and will report to the Field Service Coordinator. With...

  • Field Service Engineer

    8 ore fa

    Rome, Italia TOMRA A tempo pieno

    Job Description Our local TOMRA Office is located in Parma and we are always looking for passionate individuals to join our organization. For this position we are specifically looking for a experienced Field Service Engineer around Rome. As a Field Service Engineer, you'll be part of a global service team and will report to the Field Service...

  • Field Service Engineer, Italy

    3 giorni fa

    Rome, Italia Dunn Belmont Limited A tempo pieno

    Field Service Engineer, Analytical Instruments Location: Verona, Italy The company is a global leading manufacturer of analytical instruments used for chemical, physical and structural analysis of materials. Their technology covers thermal analysis, rheology, differential scanning calorimetry, dynamic mechanical analysis, dilatometry, and other applications....

  • Field Service Representative/Engineer

    3 giorni fa

    Rome, Italia Elliott Turbomachinery S.A. (Switzerland) A tempo pieno

    Field Service Representative/Engineer page is loadedField Service Representative/EngineerApplylocationsItaly / RemoteBahrain / RemoteUAE / RemoteSwitzerland / RemoteUK / Remotetime typeFull timeposted onPosted Yesterdayjob requisition idR1008Overview & ResponsibilitiesWe are seeking a motivated Field Service Engineer with experience in turbomachinery...

  • Field Service Engineer

    2 settimane fa

    Rome, Italia Varian Medical Systems A tempo pieno

    Field Service Engineer - Puglia page is loadedField Service Engineer - PugliaApplylocationsRemote - Italytime typeFull timeposted onPosted Yesterdayjob requisition idR-22518Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer. Together, we...

  • Field Service Engineer

    6 giorni fa

    Rome, Italia Varian Medical Systems A tempo pieno

    Field Service Engineer - Napoli area page is loadedField Service Engineer - Napoli areaApplylocationsRemote - Italytime typeFull timeposted onPosted 8 Days Agojob requisition idR-20941Together, we can beat cancer. At Varian, a Siemens Healthineers Company, we bring together the world's best talent to realize our vision of a world without fear of cancer....

  • Field Service Engineer, Spain

    2 settimane fa

    Rome, Italia Mobilewaterservices A tempo pieno

    Field Service Engineer, Spain & Portugal (MWS)Job summary The Field Service Engineer, Spain & Portugal ensures that customers can use Mobile Water Solutions – rental equipment safely and efficiently to support an optimal performance. Activities include technical support installation, commissioning and maintenance services for mobile water treatment...

  • Field Service Engineer

    2 settimane fa

    Rome, Italia ASML Germany GmbH A tempo pieno

    IntroductionAre you challenged by complex technical products and realizing improvement processes in a customer service environment? Are you able to analyze and understand failure modes of technical parts and determine possible root causes together with a team of technical experts? Do you have a quality mind-set? If so, then a job as Customer Support Engineer...

  • Field Service Engineer

    1 settimana fa

    Rome, Italia Hitachi ABB Power Grids A tempo pieno

    For the Business Unit Grid Integration we are looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines. Responsibilities: Perform Service tasks, identify technical problems and make analysis through remote or on-site activity in...

  • Field service engineer

    3 giorni fa

    Rome, Italia Rockwell Automation A tempo pieno

    As a Field Service Engineer, you will play a crucial role in managing maintenance activities, pre-commissioning, and commissioning of sophisticated integrated control and security systems for the Oil & Gas industry. Working with the Project Manager and Service Manager, you will receive assignments in the form of objectives and execute activities to meet...

  • Field Service Engineer

    3 giorni fa

    Rome, Italia Sulzer Ltd A tempo pieno

    . Join our WaterField Serviceteam withinFlow Equipmentdivision inItalyasField Service Engineerto help us take the Service Departmentr Area to the next level. Your main tasks and responsibilities: Know and manage the totality of products, preparing specific technical reports Analyze and solve problems related to Sulzer products (especially HST/electronics),...

  • Field Service Engineer

    3 giorni fa

    Rome, Italia ASML Germany GmbH A tempo pieno

    IntroductionAre you challenged by complex technical products and realizing improvement processes in a customer service environment? Are you able to analyze and understand failure modes of technical parts and determine possible root causes together with a team of technical experts? Do you have a quality mind-set? If so, then a job as Customer Support Engineer...

  • Field Service Engineer

    2 settimane fa

    Rome, Italia TOMRA Systems ASA Suggested Languages International A tempo pieno

    Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food...

  • Field Service Engineer

    2 settimane fa

    Rome, Italia Tomra Sorting GmbH A tempo pieno

    Today, we are not utilizing resources in a sustainable way. In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management. TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food...

  • Senior International Field Service, Training

    2 settimane fa

    Rome, Italia GlobalFactories A tempo pieno

    Senior International Field Service, Training & Implementation EngineerAs a Senior International Field Service, Training & Implementation Engineer you take care of the installation and maintenance of innovative machines for the pharmaceutical industry. With the help of these machines, hundreds of thousands of medicine packages are filled and verified every...

  • Field Service Technician

    2 settimane fa

    Rome, Italia Nordson A tempo pieno

    Field Service Technician - Lombardia page is loadedField Service Technician - LombardiaApplylocationsItaly - Remotetime typeFull timeposted onPosted Yesterdayjob requisition idREQ38946Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each...

  • Field support Engineer

    12 ore fa

    Rome, Italia ATTB IT C2 A tempo pieno

    Field support Engineer MBDA Italia è l'azienda italiana che fa parte del gruppo multinazionale MBDA, leader mondiale nel settore dei sistemi missilistici MBDA rappresenta il primo Gruppo a livello europeo con capacità di produzione e progettazione in grado di coprire l’intera gamma corr

  • Field Service Engineer

    2 mesi fa

    Rome, Italia Stryker A tempo pieno

    We are delighted to present a new opportunity to join Stryker as a field service engineer, for the North East region of Italy.Ideal localization: Emilia Romagna (Ferrara), Veneto (Padova).Travels within the North East region will be a regular occurrence.The Field Service Engineer is primarily responsible for maintaining a professional and cost-effective...

  • Field Service Technician

    2 settimane fa

    Rome, Italia Nordson Italia S.p.A. A tempo pieno

    Field Service Technician - Lombardia page is loadedField Service Technician - LombardiaApplylocationsItaly - Remotetime typeFull timeposted onPosted Yesterdayjob requisition idREQ38946Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each...