KERING EYEWEAR Project Manager Customer Operations

2 settimane fa


Rome, Italia Kering A tempo pieno
KERING EYEWEAR Project Manager Customer Operations KERING EYEWEAR Project Manager Customer Operations

Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands.We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

How you will contribute Developing initiatives of processes optimization

Analyzing business and user requirements, translating into proper system requirement specifications

Assisting the project team during the business requirement analysis, process design, IT system development, go live and roll out phase

Collaborating to the improvement of tools and software application across the Regions, working with all business functions involved (Sales, Information Technology, Customer Service, Supply Chain, Finance, Logistics, Planning)

Collaborating on the Customer Operations processes development initiatives in all the project phases

Participating in solution option evaluations with IT teams and business partners

Collaborating in system development initiatives both during implementation and post-implementation phase, assisting in integration, testing and key user training

Being responsible for Microsoft Dynamics 365 system developments and enhancements

Developing implementation plans and associated documentation

Supporting the Customer Operations team in analyzing and solving operational problems

Who you are Master's degree in engineering or management

5-7 years of working experience in similar role

Experience with Microsoft Dynamics 365 system implementation and/or use is an advantage

Knowledge of order-to-cash flows

Knowledge of CRM systems and BI applications is a plus

Knowledge of SAP ERP systems is a plus

Knowledge of Microsoft Office Suites (Excel, Access, PowerPoint, Word, Sharepoint)

Knowledge of emerging digital technologies

Fluent in English

Project management and strong analytical skills

Proactive, problem solver and able to work on own initiative

Team player with a proactive orientation to results

Pragmatic, business acumen driven and precise

Able to prioritize work effectively

Capable of working under pressure and leading multiple projects with tight deadlines

Why work with us This is an excellent opportunity to join the Kering adventure in a moment of extraordinary growth and become part of a thriving team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment. Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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