Field Technical Engineer
3 settimane fa
The incumbent is responsible for the promotion of Abbott CRM Product lines through professional and technical support to both medical and sales personnel. This position is additionally responsible for ensuring that all questions of a technical nature from the field or internal sources are answered in an expeditious manner and reported to the competent authorities within Abbott. This position’s primary function is to attend implants, follow-ups, and support any issues related to high voltage and low voltage stimulation devices.
2 ROLES & RESPONSIBILITIES
Provide technical support and assistance over the whole national territory to the sales force and physicians (implants and follow-ups)
Perform product presentations and training on products utilization to customers
Support physicians during the enrollment and follow-up phase of clinical studies
Provide support to Regional Sales Managers, FTE Coordinator, and Clinical Department for any additional tasks and projects
Be proactive in taking Abbott solution-oriented approach to customers
Promptly communicate feedback/info on supported implants/procedures
Perform booth duty when required
Ensure all Abbott standing Quality Procedures are followed
3. REPORTING
Produce concise market and competitors report to Sales Force, FTE Coordinator, and RSM
Provide marketing with competitors devices information
4 EDUCATION & COMPETENCIES
Education:
Degree in Engineering or equivalent
Languages:
Good Knowledge of English and Italian, both written and verbal
Skills:
Good knowledge of MS Office, Preferable 1/2 years in similar activities (technical support), Interpersonal skills, Teamwork, Initiative, Stress resistance, Good communication
5. GEOGRAPHY The willingness to fully relocate in that area is, therefore, a necessary requirement.
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