Senior Analyst, Priceless Operations

3 settimane fa

Rome, Italia Mastercard A tempo pieno
Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results. Title and Summary Senior Analyst, Priceless OperationsOverview: The Priceless Platform team is looking for a Senior Analyst, Consumer Marketing. The ideal candidate is passionate about the consumer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. This role supports content for the priceless.com website to drive cardholder engagement and conversion. You will work with the production team, supply team, global priceless.com team, and operations to ensure everything throughout the content creation process is accomplished successfully and on time.

Role: • Support operations by working with local markets and agencies to launch experiences on priceless.com • Become a subject matter expert on product functionality and production process using internal tools and CMS • Act as lead project manager for onboarding new markets and agencies to priceless.com • Provide input into new functionality and overall process improvement • Create new and edit existing training documentation and train agencies on content entry • Partner with production team to ensure that products are properly built and well-positioned and optimized for success • Collaborate with various internal teams (marketing, fulfillment, customer success, product, dev, and accounting) to ensure seamless program launches and execution • Prepare solution-oriented ideas around content production as it pertains to admin development and improvements leveraging research, best practices, competitive audits, etc. and working with operations and dev to implement the ideas based on priority and need • Support development of creative content for application in marketing strategies, including thought leadership content and communication of subject matter expertise, by following specific directions from team members

All About You: • BA or equivalent education • Well-organized and extremely detail-oriented • Strong communication skills, both verbal and written • Ability to take initiative • Strong relationship building and collaborative skills • Willingness and ability to learn and take on challenging opportunities and to work as a member of diverse and geographically distributed team • Creative problem solver

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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