Field Technical Engineer CRM

2 settimane fa


Milan, Italia Abbott A tempo pieno
JOB DESCRIPTION Field Technical Engineer CRM (Calabria - Lazio e Campania)

Section 1: PURPOSE OF THE JOB The incumbent is responsible for the promotion of Abbott CRM Product lines through professional and technical support to both medical and sales personnel. This position is additionally responsible for ensuring that all questions of a technical nature from the field or internal sources are answered in an expeditious manner and reported to the competent authorities within Abbott. This position’s primary function is to attend implants, follow-ups and support any issues related to high voltage and low voltage stimulation devices.

Section 2: ROLES & RESPONSIBILITIES

Provide technical support and assistance over the whole national territory to the sales force and physicians (implants and follow ups)

Perform product presentations and training on products utilization to customers

Support physicians during the enrolment and follow up phase of clinical studies

Provide support to Regional Sales Managers, FTE Coordinator and Clinical Department for any additional tasks and projects

Be proactive in taking Abbott solution-oriented approach to customers

Promptly communicate feedback/info on supported implants/procedures

Perform booth duty when required

Ensure all Abbott standing Quality Procedures are followed

Section 3: EDUCATION & COMPETENCIES

Degree in Engineering or equivalent

Good Knowledge of English and Italian, both written and verbal

Good knowledge of MS Office

Preferable 1/2 years in similar activities (technical support)

Interpersonal skills

Teamwork

Initiative

Stress resistance

Good communication

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