Elastic Consultant

As an Elastic Consultant, you will be working closely with our customers to provide technical solutions for their business use cases with the Elastic Stack (which includes Elasticsearch, Kibana, Logstash and Beats). You will serve as a trusted technical advisor to our customers and help drive the customer’s journey with Elastic by providing technical oversight, ongoing knowledge transfer and enablement. A successful consultant will be focused on excellence, taking the initiative for self-improvement and possess great communication skills.

Our customers’ use cases extend across all the Elastic Solutions: Enterprise Search, Observability and Security, and beyond, and the scale of data in their environments ranges from gigabytes to petabytes. This diverse mix of a customer base means the challenges they face that Elastic consultants help them with can often require problem solving skills and knowledge just as diverse.

Our internal development and mentoring schemes ensure you have access to learn areas across the products and services we provide that you may not previously have had exposure to, in addition to which you will work closely with colleagues across the Professional Services, Engineering, Sales, Customer Success and Support teams to ensure the best experience for our customers along their Elastic journey.

What You Will Be Doing:

Lead the delivery of Elastic solutions to drive customer success from our products

Solution design, development, and integration of Elastic products and services, platform architecture, and capacity planning in mission-critical environments

Development of demos and proof-of-concepts that highlight the value of the Elastic Stack

Data modeling, query development and optimization, cluster tuning and scaling with a focus on fast search and analytics at scale

Solving our customers’ most challenging data problems

Working closely with the Elastic engineering, product management, and support teams to identify feature enhancements

Engaging with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns

Be a mentor/coach for your fellow Elastic consultants

What You Bring Along:

Strong customer advocacy, relationship building, and communications skills

Comfortable working remotely in a highly distributed team

Hands-on experience and an understanding of Elasticsearch or similar distributed datastore technology

Experience as a Software Engineer, System Administrator, or DevOps Engineer and proficient in at least one programming language

Excel at working directly with customers to gather, prioritize, plan and execute solutions to customer business requirements as it relates to our technologies

Understanding and passion for open-source technology and knowledge

Hands-on experience with large distributed systems from an architecture and development perspective

Knowledge of information retrieval and/or analytics domain

Ability and willingness to travel and work remotely with our customers

Understanding of Linux Java and databases

Fluency in Italian and English

Bonus Points:

Experience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions

Experience as a Consultant, deliver and execute on Professional Services engagements

Deep understanding of Elasticsearch and Lucene

Elastic Certified Engineer

Strong knowledge of Java and Linux/Unix environment, software development, and/or experience with distributed systems

Experience and interest in delivering and/or developing product training

Experience contributing to an open-source project or documentation

Experience with Statement of Work delivery and customer journey

#J-18808-Ljbffr

---