Client Advisor

2 settimane fa

Rome, Italia Richemont A tempo pieno
Fixed Term Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world. We are looking for a Client Advisor who contributes actively to maximize the performance of the boutique through achievement of sales and strategic objectives, assuring a great customer experience and optimum profitability.

MAIN TASKS: Strive to achieve boutique and personal sales targets with active participation in the daily sales process Develop sales initiatives incl. high price item sales activities Greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales, giving advice and guidance on product selection to customers. Be responsible for processing cash and card payments, balancing cash registers with receipts Receive and store the delivery of large amounts of stock Stock shelves with merchandise PROFILE: At least 3 years of experience in Retail boutique Fluent in English and Italian. Another language will be considered a plus Strong customer and goal orientation Elegance, outstanding manners, assured sense of style, appreciation of luxury items Ability to plan and organize work, with strong decision-making and problem-solving skills Passion for Art and Design Reliable, rigorous, with a high sense of responsibilities Accountable for the successful development of the boutique functioning Exceptional selling skills, outstanding customer focus and excellent oral communication skills Able to work as part of a sales team and comfortable working with members of the public

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