Director of operations
3 settimane fa
For a 5-star Luxury Boutique Hotel in Sicily, we are looking for aDirector of OperationsThe Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction. Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently delivers exceptional service standards and a bespoke guest experience in line with its luxury positioning. The role demands a proactive leader with a meticulous eye for detail, excellent organizational skills, and a passion for hospitality excellence.You will:Develop, implement, and monitor quality control standards across all departments (housekeeping, F&B, front office, and guest services).Conduct regular audits and inspections to ensure compliance with luxury service standards.Implement the department standardization system in accordance with ISO 9000 standards, reviews work processes, identifies problematic areas, and refines processes to enhance service quality.Manage improvement actions by developing Action Plans for each department, ensuring that proposed improvements are successfully completed within the expected timeframes, and convening periodic meetings with Department Heads.Monitoring and executing the service customization plan assigned to each department, performing daily checks, and addressing areas requiring improvement.Respond promptly and effectively to guest feedback, ensuring that any issues are resolved to exceed expectations.Supervise daily operations to ensure efficiency and alignment with the hotel's vision and standards.Coordinate interdepartmental communication to maintain seamless service delivery.Act as the property’s key point of contact during the absence of the General Manager.Recruit, train, and mentor team members, fostering a culture of excellence and professionalism.Conduct performance evaluations and provide regular coaching to enhance staff capabilities.Lead by example, ensuring a service-focused and guest-oriented team environment.Collaborate with the General Manager and the owner to set operational and quality goals.Prepare detailed operational reports, including guest satisfaction metrics and action plans.Identify and recommend opportunities for service enhancements and operational improvements.Ensure adherence to all local regulations and safety standards.Uphold the property's brand image, working with marketing teams to align services with the hotel’s positioning in the luxury market. What we are looking for:Degree in Hospitality Management, Business Administration, or a related field preferred.At least 5 years of managerial experience in a 5-star luxury hotel environment, preferably boutique or independent properties.Proven expertise in quality assurance and operational management.Exceptional interpersonal and communication abilities.Strong leadership and team-building skills.Detail-oriented with excellent problem-solving capabilities.Proficient in property management systems and data-driven decision-making.Fluent in English and Italian; additional languages are a plus.Location: Taormina, Italy
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Director of Operations
3 settimane fa
Palermo, Sicilia, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for a Director of Operations The Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction. Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director of Operations
3 settimane fa
Palermo, Sicilia, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for a Director of Operations The Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction. Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel...
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Director Of Operations
1 settimana fa
Palermo, Sicilia, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for aDirector of OperationsThe Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction. Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director Of Operations
5 giorni fa
Palermo, Sicilia, Italia Emeren Group A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for aDirector of Operations .The Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction.Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director of operations
1 settimana fa
Palermo, Sicilia, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for aDirector of OperationsThe Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction. Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director Of Operations
4 settimane fa
PALERMO, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for a Director of Operations The Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction.Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director Of Operations
4 settimane fa
PALERMO, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for a Director of Operations The Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction.Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director of Operations
4 settimane fa
Palermo, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for a Director of OperationsThe Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction. Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director Of Operations
3 settimane fa
PALERMO, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for aDirector of Operations The Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction.Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director Of Operations
3 settimane fa
Palermo, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for aDirector of OperationsThe Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction. Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director Of Operations
4 settimane fa
PALERMO, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for aDirector of OperationsThe Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction.Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Director Of Operations
3 settimane fa
Palermo, Italia Antal International A tempo pienoFor a 5-star Luxury Boutique Hotel in Sicily, we are looking for aDirector of OperationsThe Director of Operations will oversee all operational aspects of the property with a strong emphasis on quality assurance and guest satisfaction. Reporting directly to the General Manager and the owner, the successful candidate will ensure that the hotel consistently...
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Center Director, Italy
2 settimane fa
Palermo, Italia World Learning A tempo pienoJob Announcement Center Director: Palermo, Italy **Location**: Palermo, Italy **Reports To**: Assistant Provost for Faculty Development and Academic Affairs **Start Date**: January 2026 **Salary Range**: €60,000.00- €65,000.00 (gross) **Application Deadline**: March 30, 2025 (Rolling review) School for International Training (SIT) is seeking a...
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Operations Agent
1 settimana fa
Palermo, Sicilia, Italia Towns Of Italy Srl A tempo pieno**Towns of Italy** è alla ricerca di un **OPERATIONS AGENT**da inserire nel team di Palermo.La risorsa sarà inserita all'interno del reparto Operations e si occuperà di:- gestire daily operations- despach dei clienti sui tour- gestione planning di guide e accompagnatori sui tour- gestione fornitori- monitoraggio e gestione delle recensioniSi richiede:-...
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Center Director, Italy
2 settimane fa
Palermo, Sicilia, Italia World Learning A tempo pienoJob AnnouncementCenter Director: Palermo, Italy**Location**: Palermo, Italy**Reports To**: Assistant Provost for Faculty Development and Academic Affairs**Start Date**: January 2026**Salary Range**: €60,000.00- €65,000.00 (gross)**Application Deadline**: March 30, 2025 (Rolling review)School for International Training (SIT) is seeking a center director...
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Financial Operations Director
5 giorni fa
Palermo, Sicilia, Italia One Identity, LLC A tempo pienoAbout the RoleAs a key member of our team, you will oversee the entire Accounts Payable function, ensuring that all activities are completed accurately, on time, and in compliance with company policies and regulatory standards.About YouWe are looking for an experienced professional with a strong background in financial operations. Your expertise in managing...
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Operations Manager
5 giorni fa
Palermo, Sicilia, Italia Emeren Group A tempo pieno**Job Description**At Emeren Group, we are seeking an experienced Director of Operations to oversee the operational aspects of our luxury boutique hotel in Sicily.The ideal candidate will have a strong background in quality assurance and operational management, with a proven track record of delivering exceptional service standards.Key...
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PV Site Operations Director
11 ore fa
Palermo, Sicilia, Italia Piper Maddox A tempo pieno 35.000 € - 55.000 €Senior Construction Lead ItalyPiper Maddox seeks a Senior Construction Lead to drive the construction of multiple utility scale solar farms across Italy.This exciting opportunity offers the chance to work at the forefront of renewable energy development, leading teams of experts in site operations, project management, and construction.Responsibilities...
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Director of Employee Experience
7 giorni fa
Palermo, Sicilia, Italia COREcruitment A tempo pieno**About the Role**We are seeking a highly skilled Director of Employee Experience to join our team at COREcruitment. As an expert in human resources, you will be responsible for delivering a professional and supportive HR service to all staff and management.This is an exciting opportunity to enhance employee retention and career growth by collaborating with...
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Housekeeping Director
7 giorni fa
Palermo, Sicilia, Italia Four Seasons Hotels Ltd A tempo pienoJob OverviewThe Director of Housekeeping will oversee and manage all aspects of the housekeeping operation, with a primary focus on supervising an outsourced cleaning company responsible for guest rooms, public areas, back-of-house spaces, and laundry services.
