Logistics and Demand Planner

3 settimane fa


Milan, Italia Lotus Bakeries A tempo pieno
Job Description Your main task will be demand planning and logistics:

Updating of forecast planning, in collaboration with sales and alignment with HQ Belgium

Placing production orders and managing stock levels

Maintenance of customer master data/hierarchies, prices and conditions in SAP

Tracking and communicating order status to Sales and/or Account Team

Arranging delivery & transport for different product groups – both inbound and outbound

Keeping contact with the warehouses to prevent and solve any possible shipment issue

On the customer service side, your tasks include:

Order processing, invoicing, and organizing delivery. This is the main responsibility of the customer service assistant.

Booking, processing of incoming orders, issue of invoices & order confirmations

Setting up new customers in SAP

Independent maintenance, accounting, and documentation of condition agreements

Providing the appropriate product & pricing information to the sales team

Credit control: monitor and chase outstanding payments; weekly telephone follow up of payments

Gathering of all relevant information, issuing of shipping documents, and subsequent sharing with Customers and Partners involved

Profile The job requires:

Bachelor level education in an economical direction

Excellent computer skills (EXCEL) and ultimately good product knowledge and awareness in order to provide correct customer information

5 years work experience in a supply chain or customer service role recommended

SAP experience recommended as this forms the main system for the customer service role

Knowledge of SAP and the way to work in retail is highly recommended

Punctual, conscientious, attention to detail & assertive

TOP values – Team-work. Open dialogue. Passion

Multitask handling, good organization & coordination skills, strong communicator

PC literate (MS Office, Excel, PowerPoint.) SAP knowledge recommended

5 years work experience in a supply chain or customer service role recommended

Language: Italian and English

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