It Support Specialist

2 settimane fa


Milan, Italia Michael Page A tempo pieno
IT Support Specialist

International company in the financial sector, search for IT support figure. International company in the financial sector based in Milan. 1st level support on the core systems, take ownership to log, process and resolve issues through the helpdesk and issue tracking systems, working with other internal team members, HQ global Service Desk, or third-party/suppliers support Change Management, ensuring projects (change initiatives) meet objectives coordinating efforts with other specialists Participating in entire full cycle of implementation, including quality assurance and testing of any new, or upgraded business application User Management, assuring the right authorization profiles for starters, leavers and movers. Participating in configuring and managing business applications. Ensuring project deliverables match the business requirements Monitoring application performance and risks and highlighting areas of concern and producing reports when required. Must ensure that company policies, processes and procedures are followed and identify, develop and implement practices and industry standards where gaps exist. Any reasonable additional duties as requested or delegated by the line manager Fluent speaking and writing in English Analytical skills to troubleshoot production issues Excellent Customer Service and active listening skills Experience interacting with others, changing behavior and creation of the right business climate 3+ years' experience of supporting and administering business applications systems Problem solving and root cause identification skills Able to work effectively at all levels in an organization Must be a team player and able to work collaboratively with and through others Technical knowledge in the following skills:

Virtual workplaces

ITSM and helpdesk systems (RemedyForce is a plus)

Personal Attributes

A desire new technologies, being able to quickly assimilate any. Knowledge of Service Delivery Standards (ITIL) would be an advantage. Creative, problem solving oriented thinking. Ability to establish priorities, work independently, and proceed with objectives without supervision.

#J-18808-Ljbffr
  • IT Support Specialist

    2 settimane fa


    Milan, Italia Mediatica S.p.A. A tempo pieno

    Mediaticaè un gruppo con più di 650 dipendenti che si pone come punto di riferimento per laDigital Transformationdi grandi aziende, pubbliche e private. Il proprio modello di business la rende ilPartner idealeper lo sviluppo di progetti e l’erogazione di servizi IT, di Business Operations, di Document Management e di Customer Interaction. Mediatica sta...

  • IT Support Specialist

    2 settimane fa


    Milan, Italia Satispay S.p.A. A tempo pieno

    Simplify payments to improve everyone’s life More than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe! We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and...


  • Milan, Italia Satispay A tempo pieno

    Simplify payments to improve everyone’s lifeMore than an app, Satispay is a great group of creative, innovative, curious, enthusiastic people united by a bold mission: to build the future of payments in Europe!We created a mobile payment network to revolutionize how people think about money, by creating a direct connection between consumers and merchants....


  • Milan, Italia Mediatica S.p.A. A tempo pieno

    Mediatica è un gruppo con più di 650 dipendenti che si pone come punto di riferimento per la Digital Transformation di grandi aziende, pubbliche e private. Il proprio modello di business la rende il Partner ideale per lo sviluppo di progetti e l’erogazione di servizi IT, di Business Operations, di Document Management e di Customer Interaction. Mediatica...

  • IT Field Support

    1 mese fa


    Milan, Italia Hitachi Zosen Inova AG A tempo pieno

    Company Description Welcome to Hitachi Zosen Inova (HZI), a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.  Transforming Waste into Value At HZI, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we...

  • IT Support

    2 settimane fa


    Milan, Italia International School Partnership Careers A tempo pieno

    AsanIT Support specialist, you will be responsible for assisting in the maintenance and operation of our organization's IT systems and providing technical support to our employees. You will work closely with our IT team to ensure smooth operations and troubleshoot any technical issues that arise. About the school- MILE Founded in 2003, Mile School offers a...


  • Milan, Italia Page Personnel A tempo pieno

    1st level support on the core systems, take ownership to log, process and resolve issues through the helpdesk and issue tracking systems, working with other internal team members, HQ global Service Desk, or third-party/suppliers supportChange Management, ensuring projects (change initiatives) meet objectives coordinating efforts with other...

  • IT Application Specialist

    1 settimana fa


    Milan, Italia CDI Centro Diagnostico Italiano A tempo pieno

    Categoria:IT/Technology Luogo di lavoro:Milano In qualità diIT Application Specialistsarai parte attiva all'interno delteam Applicativi Back Officee ti interfaccerai con tutte le funzioni Corporate, oltre che con clienti e fornitori, partecipando a progetti di sviluppo, ottimizzazione e controllo di applicazioni informatiche in ambito dei processi diBack...

  • IT Risk

    2 settimane fa


    Milan, Italia Oliver James Associates Ltd. A tempo pieno

    For a Banking company we are looking for an enthusiastic IT Security and Risk Specialist. A Team-player that is technically passionate, proud of his/her craft, solution-focused and broadly developed on all SecOps disciplines including latest technologies (awareness on pipeline automation, container infrastructure), IT risk and Monitoring & Altering. You are...

  • IT Demand Specialist

    2 settimane fa


    Milan, Italia Red Bull A tempo pieno

    The subsidiary IT Demand Specialist captures business demands and contributes to and/or manages business driven projects in close alignment with the local business, the IT Manager and the Area IT. The person maintains an up-to-date and secure landscape of local services and acts as stand-in for the IT manager and the IT team. The IT Demand Specialist...

  • IT Demand Specialist

    1 settimana fa


    Milan, Italia Red Bull A tempo pieno

    The subsidiary IT Demand Specialist captures business demands and contributes to and/or manages business driven projects in close alignment with the local business, the IT Manager and the Area IT. The person maintains an up-to-date and secure landscape of local services and acts as stand-in for the IT manager and the IT team. The IT Demand Specialist...

  • IT Specialist

    2 settimane fa


    Milan, Italia Obicà Mozzarella Bar A tempo pieno

    Verifica la tuacompatibilitàcon questo annuncio Cerchiamo n.1 persona da inserire nella nostra Area Finance nella mansione diIT SPECIALIST. Sei il/la candidat* ideale se: 1. Possiedi un'ottima conoscenza dei principali strumenti e applicativi informatici 2. Hai un'esperienza di almeno 1 anno nella mansione 3. Sei una persona dinamica e con forte...

  • IT Demand Specialist

    4 giorni fa


    Milan, Italia Red Bull A tempo pieno

    Company DescriptionThe subsidiary IT Demand Specialist captures business demands and contributes to and/or manages business driven projects in close alignment with the local business, the IT Manager and the Area IT. The person maintains an up-to-date and secure landscape of local services and acts as stand-in for the IT manager and the IT team. The IT Demand...


  • Milan, Italia Werfen A tempo pieno

    Overview Post Date November 22, Number WEBIT-- Job Function Customer Service Location Milano Country Italy About the Position L’IT Healthcare Junior Specialist collabora con l'IT Healthcare Consultant al fine di assicurare la massima efficienza nel processo di supporto ai clienti utilizzatori delle soluzioni IT. La conoscenza dei flussi di...


  • Milan, Italia Moncler Spa A tempo pieno

    For our Moncler IT Dept. we are looking for an IT Digital Application Specialist to join the IT Digital Team based at our HQ in Milan. Your impact The IT Digital Application Specialist, reporting to the Omnichannel Application Architect Manager, will collaborate with ecommerce, digital, and omnichannel business teams to support day-to-day activities...


  • Milan, Italia Moncler Spa A tempo pieno

    For our Moncler IT Dept. we are looking for an IT Digital Application Specialist to join the IT Digital Team based at our HQ in Milan. Your impact The IT Digital Application Specialist, reporting to the Omnichannel Application Architect Manager, will collaborate with ecommerce, digital, and omnichannel business teams to support day-to-day activities and...

  • IT Specialist

    1 settimana fa


    Milan, Italia Obicà A tempo pieno

    Categoria:IT/Technology Luogo di lavoro:Milano Cerchiamo n.1 persona da inserire nella nostra Area Finance nella mansione diIT SPECIALIST. Sei il/la candidat* ideale se: 1. Possiedi un'ottima conoscenza dei principali strumenti e applicativi informatici 2. Hai un'esperienza di almeno 1 anno nella mansione 3. Sei una persona dinamica e con forte orientamento...


  • Milan, Italia CDI Centro Diagnostico Italiano A tempo pieno

    In qualità di IT Application Specialist sarai parte attiva all'interno del team Applicativi Back Office e ti interfaccerai con tutte le funzioni Corporate, oltre che con clienti e fornitori, partecipando a progetti di sviluppo, ottimizzazione e controllo di applicazioni informatiche in ambito dei processi di Back Office. In particolare, sarai...


  • Milan, Italia Manpower A tempo pieno

    Per il nostro cliente Saipem stiamo selezionando una risorsa da inserire come IT Technical Specialist Saipem è specializzata nella progettazione, la realizzazione e l'esercizio di infrastrutture e impianti complessi, sicuri e sostenibili. Da sempre orientata all'innovazione tecnologica offre un’esperienza straordinaria dal punto di vista umano e...

  • IT Security Specialist

    2 settimane fa


    Milan, Italia Hunters Group A tempo pieno

    L’azienda che stiamo supportando nella ricerca è uno tra i maggiori player in ambito assicurativo, pagamenti digitali e moneta elettronica.Principali responsabilità: Stiamo ricercando un/unaIT Security Specialistda inserire nella divisione IT. La risorsa dovrà assicurare l'implementazione delle politiche e procedure in materia di sicurezza delle...