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Please see Special Instructions for more details.
Grad students only. Excellent written & oral communication skills & customer service skills required. Summer, Fall, Spring positions. Provide first level help desk support to faculty, staff & students. Assist with computer problems, provide diagnosis and resolutions. Log calls utilizing help desk system No Experience Necessary UNIT will provide ALL the training Salary $13.00 per/hour Please Contact Kimberly Walter
Posting Details
Do you have questions about the application process? If so, please refer to the Applicant FAQ’s. Position Information
Posting Number:
20234652V
Position Title:
Help Desk Consultant I
Posting Type
Student
Hours/week:
20 hours per week
Eligibility:
Work study preferred but open to all students
Semester
2024-2025 Academic Year
Location
St. Mary's Hall
Detailed Work Schedule
Number of positions:
6
Department:
715-UNIT - Technology Support Services
Contact Name:
Kimberly Walter
Contact Phone/Extension:
94899
Position Summary Information
Job Description Summary:
*Provide first-level help desk support to provide support for all
UNIT -supported systems.
*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.
*Assist with computer problems and provide diagnosis and resolutions.
*Log calls utilizing the TeamDynamix ( TDX ) ticket system.
Requirements:
Must be a graduate student. Some technical knowledge to support the IT infrastructure. * Excellent written and oral communication skills. * Excellent customer service skills.
Additional Information:
* Summer, Fall, and Spring position. *
UNIT
will provide
ALL
training.
Physical Demands Summary:
Wage Rate:
$13.00
Posting Detail Information
Closing Date (11:59pm ET):
05/21/2025
Open Until Filled
Yes
Posting Specific Questions
Required fields are indicated with an asterisk (*). * Are you currently a registered Villanova student?
Yes No
* Are you eligible for work study?
Yes No I don't know
* What is your availability? (days and times) (Open Ended Question)
* Have you ever worked on campus before? If “Y”, what department and semester/year? (Open Ended Question)
Optional Applicant Documents:
Required Documents
Resume / Curriculum Vitae Optional Documents
Cover Letter / Letter of Interest
#J-18808-Ljbffr
Help Desk Consultant I
1 mese fa
Villanova d'Ardenghi, Italia
VILLANOVA UNIVERSITY
A tempo pieno
Help Desk Consultant I To view the position details and/or apply to a position, click on theView Details
link below the Job Title. If you have questions about the application process, please refer to the
Applicant FAQ's . Bookmark this Posting
|Print Preview
|Apply for this Job
Please see Special Instructions for more details.
Grad students only. Excellent written & oral communication skills & customer service skills required. Summer, Fall, Spring positions. Provide first level help desk support to faculty, staff & students. Assist with computer problems, provide diagnosis and resolutions. Log calls utilizing help desk system No Experience Necessary UNIT will provide ALL the training Salary $13.00 per/hour Please Contact Kimberly Walter
Posting Details
Do you have questions about the application process? If so, please refer to the Applicant FAQ’s. Position Information
Posting Number:
20234652V
Position Title:
Help Desk Consultant I
Posting Type
Student
Hours/week:
20 hours per week
Eligibility:
Work study preferred but open to all students
Semester
2024-2025 Academic Year
Location
St. Mary's Hall
Detailed Work Schedule
Number of positions:
6
Department:
715-UNIT - Technology Support Services
Contact Name:
Kimberly Walter
Contact Phone/Extension:
94899
Position Summary Information
Job Description Summary:
*Provide first-level help desk support to provide support for all
UNIT -supported systems.
*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.
*Assist with computer problems and provide diagnosis and resolutions.
*Log calls utilizing the TeamDynamix ( TDX ) ticket system.
Requirements:
Must be a graduate student. Some technical knowledge to support the IT infrastructure. * Excellent written and oral communication skills. * Excellent customer service skills.
Additional Information:
* Summer, Fall, and Spring position. *
UNIT
will provide
ALL
training.
Physical Demands Summary:
Wage Rate:
$13.00
Posting Detail Information
Closing Date (11:59pm ET):
05/21/2025
Open Until Filled
Yes
Posting Specific Questions
Required fields are indicated with an asterisk (*). * Are you currently a registered Villanova student?
Yes No
* Are you eligible for work study?
Yes No I don't know
* What is your availability? (days and times) (Open Ended Question)
* Have you ever worked on campus before? If “Y”, what department and semester/year? (Open Ended Question)
Optional Applicant Documents:
Required Documents
Resume / Curriculum Vitae Optional Documents
Cover Letter / Letter of Interest
#J-18808-Ljbffr
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Help Desk Consultant I
2 settimane fa
Villanova d'Ardenghi, Lombardia, Italia VILLANOVA UNIVERSITY A tempo pienoHelp Desk Consultant I To view the position details and/or apply to a position, click on theView Detailslink below the Job Title. If you have questions about the application process, please refer to theApplicant FAQ's . Bookmark this Posting|Print Preview|Apply for this JobPlease see Special Instructions for more details.Grad students only. Excellent written...
