French Customer Advisor

*Come and work with us.*

*Do you want to contribute to an outstanding customer representative service? *
Are you *French* native or fluent with strong *English* communication skills?
Looking to make your career abroad in a multicultural environment?
*So we have the perfect opportunity for you*

Your future project: join our *French Customer Advisor *team.

As a customer advisor specialist, your daily responsibilities will include:

* Provide first contact resolutions to customer queries
* Offer specialized customer support through written and phone communication
* Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
* Meet and exceed our customer service quality goals, compliance regulations and productivity targets
* Create amazing customer experience that people value and we are proud of
* Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

* Native or proficient level of *French *(C2)
* Advanced level of *English* (at least C1) both verbal and written
* Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
* Analytical and problem solving skills with strong attention to detail
* Desire to learn and advance, be a curious investigator and problem solver
* High-speed internet access and appropriate conditions for remote work
* *Must hold EU citizenship or valid work permit for Portugal*
* *Be a local candidate or willing to relocate to Portugal*

*Benefits.*

* Signing bonus
* Relocation package
* Competitive wages
* Paid professional training
* Employee discounts
* Private healthcare & dental insurance (after six months of employment)
* Growth opportunities through various development programs
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability
* Life-long skills and experience
* Excellent work culture

*Go further with Foundever™*

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

*Apply today*

Job Type: Full-time

Language:
* French (Required)
* English (Required)

Work Location: Remote

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