Travel Designer
7 giorni fa
Travel Designer – Remote (Italy) – North American Market Focus
Location: Remote (Italy) – Must have legal permission to work in Italy
Employment Type: Full-time
Language Requirements: Italian C1 & English C1
We are a fast-growing travel company specialising in tailor-made, high-value itineraries for North American clients. Our focus is on delivering exceptional experiences and personalised service, and we are looking for a naturally enthusiastic, quick, and self-motivated Travel Designer to join our remote team in Italy.
This is not a typical Travel Designer role — you will be on the front line with incoming leads, developing relationships, designing large, high-value itineraries, and creating multi-day experiences that exceed client expectations. Your performance could open the door to a future leadership/sales manager position.
Engage immediately with incoming leads, including day-tour requests, and have the flexibility to transform them into multi-day itineraries through excellent customer service and needs analysis.
Conduct needs analysis to fully understand client goals, preferences, and constraints, and identify opportunities to upsell additional experiences or extensions that enhance the itinerary.
Think laterally and creatively to design unique, high-value itineraries tailored to client needs.
Use CRM and other tools efficiently to manage and nurture client relationships.
Work remotely, autonomously, and efficiently — prioritising speed, quality, and client satisfaction.
Experienced Travel Designer who is naturally enthusiastic, quick, and self-motivated.
Flexible mindset — able to handle day-tour lead requests and transform them into multi-day itineraries through thoughtful service and needs analysis.
Creative and lateral thinke r — able to propose unique vacation options tailored to client needs.
Skilled in needs analysis — able to ask the right questions to uncover what clients truly want.
Fluent Italian & English (C1) — excellent written and spoken communication.
Tech-savvy — able to use CRM and other digital tools efficiently.
Ambition — potential to train and grow into a future sales manager role.
Must have legal permission to work in Italy.
Rapid Response Test: respond to a sample incoming lead (including day-tour requests) within 24 hours, showing initiative, speed, and flexibility.
Needs Analysis & Upsell Scenario : candidates outline the questions they would ask to uncover client needs and identify opportunities for upselling or itinerary extensions.
Creative Multi-Day Itinerary Exercise : design a short, large itinerary based on a client brief, demonstrating lateral thinking, creativity, upselling, and personal touch.
Fully remote position, flexible work setup.
Submit your CV and a brief cover letter describing your experience with North American clients, handling large itineraries, transforming day tours into multi-day trips, upselling, and examples of creative itineraries you’ve designed.
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Torino, Italia Travel By Luxe A tempo pienoA reputable travel company is seeking a Remote Travel Designer to create tailored multi-day itineraries for North American clients.This role requires fluency in Italian and English, excellent customer service skills, and the ability to upsell unique experiences.The ideal candidate will be self-motivated, creative, and capable of managing complex...
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Torino, Italia Travel by Luxe A tempo pienoA reputable travel company is seeking a Remote Travel Designer to create tailored multi-day itineraries for North American clients. This role requires fluency in Italian and English, excellent customer service skills, and the ability to upsell unique experiences. The ideal candidate will be self-motivated, creative, and capable of managing complex...
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