Remote - IT support Engineer
5 giorni fa
Ideolux designs, engineers and produces high-quality LED Lighting. Our project-grade products, systems and services comply with international quality & safety requirements.
Provide technical support to sales, design, and project teams on lighting products, specifications, and applications.
Assist in selecting suitable lighting fixtures, drivers, and control systems for projects.
Respond to client, consultant, and contractor technical inquiries promptly and professionally.
Coordinate with suppliers, manufacturers, and project teams for approvals, product information, and technical clarifications.
Support installation, testing, commissioning, troubleshooting, and value engineering of lighting systems.
Conduct product testing and evaluate samples to ensure quality, performance, and project compatibility.
Review, revise, and validate test reports to ensure accuracy, compliance, and alignment with project requirements.
Bachelor’s degree in Electrical Engineering or a related field.
~2–3 years of experience in lighting technical support or a similar role.
~ Knowledge of lighting products, drivers, control systems, and electrical standards.
~ Experience with Dialux, AutoCAD, Revit, or similar software.
~ Skilled in technical submittals, datasheets, shop drawings, and test reports.
~ Experience in product testing, sample evaluation, and report revision.
~ Ability to speak Italian is an advantage.
Monday to Friday 9:00am-1:00pm, 1:30pm-6:30pm
Saturday 9:30am-12:30pm (work from Home
Sunday Off
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